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Fulfilment Operations Junior Specialist

2 tygodni temu

Warszawa, Mazovia, Polska Miinto Group Pełny etat
About the Role

This is an exciting opportunity to join our dynamic Freight & Fulfilment team as a Fulfilment Junior Specialist. As a key member of our team, you'll be responsible for managing various deviation processes related to order fulfilment, ensuring smooth and efficient resolutions.

You'll work closely with carriers to resolve fulfilment issues and drive process improvements. You'll also identify and mitigate fraud risks, safeguarding the integrity of our operations.

In this role, you'll be required to own the investigation process for lost, damaged, or delayed parcels, ensuring timely and effective resolutions. You'll collaborate with colleagues to support AI and automation initiatives by identifying areas where technology can reduce repetitive tasks.

We're a fast-paced environment where your decisions directly impact customer satisfaction. If you thrive in such an environment, we'd love to hear from you.