Deputy Manager – Insurance Operations

5 dni temu

Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

Deputy Manager – Insurance Operations

Location:

Wroclaw, Poland

Client:

AXA Group

Job Category:

Other

EU work permit required:

Yes

Job Reference:

bdf9e5a2c230

Job Description:

As a Deputy Manager, you will be expected to balance supporting Stakeholders, Customers, and your team members. You will be responsible for leading Shared Service initiatives and developing wider business aims within the teams. A core aspect of this is communication - having the ability to have robust, fair, and open conversations with Stakeholders at all levels of seniority is one of the most important skills.

You will be responsible for the European teams whose focus is to directly support the Underwriters. The teams will perform front-to-end activities throughout the post-bind life-cycle policies processes and will be engaged in ongoing development of insurance knowledge related to their specialized line of business.

For the right person, this is a fantastic opportunity to lead 2-3 teams, progress and grow into the insurance area within a very fast-growing company.

What will your essential responsibilities include?
  1. Leading a team as a second line manager
  2. Managing, mentoring and developing a team
  3. Ensuring desired SLA's are achieved
  4. Managing business relations with stakeholders
  5. Driving stakeholder meetings to discuss performance
  6. Controlling of monitoring reports and prompt handling of exception items
  7. Prompt and accurate resolution of data quality issues
  8. Ensuring processes, procedures are met and adhered to
  9. Look for ways to continuously improve processes and propose ideas to the relevant contacts
  10. Developing and maintaining relationships with AXA XL teams both within the immediate office and across AXA XL's branches.
  11. Effectively supporting and enabling the successful transition of new and existing work into the teams from across AXA XL, in line with Global Operations strategies
  12. Driving a culture of Continuous Improvement and learning. Ensuring initiatives are tracked and supported where necessary
  13. Undertaking any other duties that the company may reasonably request to be performed

You will report to the local Manager.

We're looking for someone who has these abilities and skills:Required Skills and Abilities:
  1. University degree
  2. Fluency in Business English and French (both spoken and written) is a must (at least C1 level)
  3. Proven experience in a team leader position
  4. Proven experience in stakeholder management and transition processes is a must.
  5. Proven experience in the insurance business would be advantageous.
  6. Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used software
  7. Inquisitive mind with compelling analytical thinking skills
  8. Good organizational skills and excellent attention to detail
  9. Excellent people skills; communicative and open to new challenges

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

#J-18808-Ljbffr

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