Senior Insurance Operations Manager

4 dni temu


Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

Senior Insurance Operations Manager - Poland

About the Role

We are seeking an experienced Senior Insurance Operations Manager to join our team in Wroclaw, Poland. As a key member of our leadership team, you will be responsible for leading European teams who support Underwriters and are involved in front-to-end activities throughout the post-bind life-cycle policies processes.

Your focus will be on developing wider business aims within the teams, ensuring desired SLA's are achieved, managing business relations with stakeholders, driving stakeholder meetings to discuss performance, controlling and monitoring reports, and prompt handling of exception items.

Key Responsibilities
  1. Leading a team as a second line manager
  2. Managing, mentoring and developing a team
  3. Ensuring desired SLA's are achieved
  4. Managing business relations with stakeholders
  5. Driving stakeholder meetings to discuss performance
  6. Controlling of monitoring reports and prompt handling of exception items
  7. Prompt and accurate resolution of data quality issues
  8. Ensuring processes, procedures are met and adhered to
  9. Look for ways to continuously improve processes and propose ideas to the relevant contacts
  10. Developing and maintaining relationships with AXA XL teams both within the immediate office and across AXA XL's branches.
  11. Effectively supporting and enabling the successful transition of new and existing work into the teams from across AXA XL, in line with Global Operations strategies
  12. Driving a culture of Continuous Improvement and learning. Ensuring initiatives are tracked and supported where necessary
  13. Undertaking any other duties that the company may reasonably request to be performed
Requirements
  1. University degree
  2. Fluency in Business English and French (both spoken and written) is a must (at least C1 level)
  3. Proven experience in a team leader position
  4. Proven experience in stakeholder management and transition processes is a must.
  5. Proven experience in the insurance business would be advantageous.
  6. Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used software
  7. Inquisitive mind with compelling analytical thinking skills
  8. Good organizational skills and excellent attention to detail
  9. Excellent people skills; communicative and open to new challenges

This is a fantastic opportunity to lead 2-3 teams, progress and grow into the insurance area within a very fast-growing company.

About AXA XL

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

We partner with those who move the world forward.



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