Transaction Processing Junior Analyst with languages

2 tygodni temu


Warszawa, Mazovia, Polska Citigroup Pełny etat
Citigroup Transaction Processing Junior Analyst with languages in Warsaw, Poland

Transaction Processing Junior Analyst is an entry level role responsible for handling queries in relation to SEPA and SWIFT Payments. The overall objective is to act as a subject matter expert in handling clients' and other banks' queries related to payments, monitoring of transactions and handling payments' transfers.

Responsibilities:

  1. Processing and monitoring payments related to SEPA and SWIFT schemes
  2. Responding to queries related to the payments for the covered products and clients' investigations accurately
  3. Handling escalations and providing supervision to the team in relation to payments
  4. Escalation of system and processing issues to respective internal or external parties including follow-up until clarification
  5. Identifying and reporting potential issues, error root-cause results, suggesting and implementing resolution
  6. Participation in projects and system changes
  7. Readiness to work during public holidays, occasionally weekends for tests purpose

Qualifications:

  1. Strong command of English in speech and writing
  2. Good knowledge of one of the following European languages: French, Spanish, Italian, German or Portuguese (B2 or above)
  3. Strong investigative and analytical skills, thinking outside the box, a keen eye for details
  4. Excellent communication and interpersonal skills
  5. Ability to work independently and within a team environment
  6. Perfect organizational skills, ability to solve problems, making accurate and quick decisions, multitasking

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

  1. Private Medical Care Program
  2. Life Insurance Program
  3. Employee Assistance Program
  4. Paid Parental Leave Program (maternity and paternity leave)
  5. Sport Card
  6. Sport and team recreation activities
  7. Special offers and discounts for employees
  8. Access to an array of learning and development resources
  9. A discretional annual performance related bonus
  10. A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group: Operations - Transaction Services

Job Family: Cash Management

Time Type: Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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