Aktualne oferty pracy związane z Customer Service Team Leader with German - Katowice, Silesia - TN Poland
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Team Leader German
5 dni temu
Katowice, Silesia, Polska Gdziepracujemy Pełny etatJob Title:Team Leader German - KatowiceJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day...
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Katowice, Silesia, Polska TN Poland Pełny etatWe are looking for a highly skilled Senior Customer Service Representative with German Expertise to join our team. As a senior representative, you will be responsible for handling complex customer inquiries and resolving issues efficiently.Your key responsibilities will include:Providing exceptional customer service through phone, email, or chatResolving...
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Katowice, Silesia, Polska Gdziepracujemy Pełny etatJob Title: Customer service specialist in the automotive industry with GermanJob Description:The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...
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Katowice, Silesia, Polska TN Poland Pełny etatSenior Customer Service Representative with German, KatowiceClient:Location:Job Category:OtherEU work permit required:YesJob Reference:574a62a5ceadJob Views:5Posted:07.02.2025Expiry Date:24.03.2025Job Description:Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why...
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Customer Support Specialist with German
7 dni temu
Katowice, Silesia, Polska Gdziepracujemy Pełny etatJob Title: Customer Support Specialist with GermanJob Description: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Your...
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Katowice, Silesia, Polska Gdziepracujemy Pełny etatAbout the JobGdziepracujemy is seeking an experienced Customer Support Specialist to join our team. As a customer service representative, you will be responsible for interacting with clients via various communication channels. We are looking for someone who is fluent in German and has excellent technical skills.Responsibilities and Tasks:Manage customer...
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Customer Service Representative with German
7 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatSocial network you want to login/join with:Customer Service Representative with German, KatowiceClient:Location:Job Category:OtherEU work permit required:YesJob Reference:4e85b7e2c5fbJob Views:3Posted:21.03.2025Expiry Date:05.05.2025Job Description:Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the...
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Katowice, Silesia, Polska TN Poland Pełny etatAbout the RoleWe are seeking an experienced Customer Service Representative with German language skills (minimum B2) to join our team. In this role, you will provide exceptional customer service and technical support to our German-speaking clients. As the first point of contact for our customers, you will play a crucial role in ensuring their IT issues are...
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Technical Customer Support with German
2 tygodni temu
Katowice, Silesia, Polska Gdziepracujemy Pełny etatJob Title:Technical Customer Support with GermanYour responsibilities:Support customers for security cameras and system uses (pre and after-sales)Assisting our customers via inbound & outbound calls and via chats/emailsCollaborating with other departments to ensure customer satisfaction and resolution of issuesHandling inquiries, resolving complaints, and...
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Katowice, Silesia, Polska Gdziepracujemy Pełny etatJob OverviewCome and work with Gdziepracujemy as a Customer Support Specialist with German language skills. This role requires you to interact with customers via inbound and outbound calls, emails or through the Internet depending upon client requirements. As a customer service representative, you will be responsible for providing top-notch service and...
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Katowice, Silesia, Polska TN Poland Pełny etatAbout the JobWe are seeking a highly skilled Senior Customer Support Specialist with German language skills (minimum B2) to join our team. In this role, you will provide exceptional customer service and technical support to our German-speaking clients. As the first point of contact for our customers, you will play a crucial role in ensuring their IT issues...
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Customer Support Specialist with German
2 dni temu
Katowice, Silesia, Polska Zondacrypto Pełny etatJoin to apply for the Customer Support Specialist with German role at zondacrypto.We are a leading cryptocurrency exchange committed to providing exceptional service to our users. We are looking for a dedicated Customer Support Specialist to join our team and assist clients in using the platform.Your Responsibilities:Provide online support to our users via...
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Junior Customer Service Consultant in German @
2 tygodni temu
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Customer Service Team Lead
2 dni temu
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Customer Service Representative
3 dni temu
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Katowice, Silesia, Polska Gdziepracujemy Pełny etatJob Requirements:To succeed as a German and Dutch Language Customer Service Expert at Gdziepracujemy, you will need to possess excellent communication skills, a strong understanding of the automotive industry, and the ability to work in a fast-paced environment.About the Role:Provide customer service support and resolution of routine problems regarding...
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Service Centre Team Leader
3 dni temu
Katowice, Silesia, Polska Capgemini Pełny etatChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
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Leader of Customer Service Team
19 godzin temu
Katowice, Silesia, Polska Gdziepracujemy Pełny etatJob SummaryWe are seeking a highly skilled Team Leader, Operations to join our team. The successful candidate will be responsible for supervising a team of call center associates, ensuring performance metrics are achieved, and providing coaching and support to team members.Key AccountabilitiesLead a team of call center associates, providing guidance and...
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Katowice, Silesia, Polska TN Poland Pełny etatAbout the OpportunityWe are seeking a Technical Support Specialist with German fluency to join our team. In this role, you will provide technical support to our German-speaking clients, troubleshooting and resolving technical issues in a timely and efficient manner. As the first point of contact for our customers, you will play a crucial role in ensuring...
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Back-Office Junior Customer Service Consultant in German @
3 tygodni temu
Katowice, Silesia, Polska Teleperformance Poland Pełny etatBack-Office | Junior Customer Service Consultant in German Office location: ul. Chorzowska 146 D, Katowice What we offer: Employment contract with a gross salary of PLN 6800/month, Referral program with bonuses, Attractive benefits: private medical care, sports card subsidies, free access to a language learning...
Customer Service Team Leader with German
1 miesiąc temu
Customer Service Team Leader with German
About the Role:LeasingTeam Professional is seeking a Customer Service Team Leader with expertise in German to support one of our clients, a prominent outsourcing company.
The ideal candidate will oversee a group of call center associates, ensuring they meet performance metrics and adhere to organizational policies and legal requirements.
Key Responsibilities:- Supervise daily operations, monitor work attendance, and ensure compliance with organizational policy and applicable laws.
- Couch direct reports regularly to achieve minimum weekly performance targets.
- Identify performance-related issues, develop action plans, implement corrective actions, and up to termination of employment.
- Maintain service standards that meet contractual Key Performance Indicators (KPIs) and financial expectations.
- Communicate expectations to employees and provide timely updates.
- Provide subject matter expertise in handling escalated customer calls as needed.
- Conduct team meetings for open communication and schedule activities.
- Stay updated on internal processes, policies, and procedures.
- Attend required manager development training.
- Excellent command of German (C1) and English (B2).
- Experience in team management.
- Ability to lead teams in multi-tasking, prioritization, and meeting deadlines.
- Flexibility to work extended hours (up to 9/10 PM max).
- Possibility of hybrid work arrangements.
- Competitive compensation package including base salary and performance bonus.
- Comprehensive benefits such as private medical insurance and wellness programs.
- Opportunities for professional growth and development in an international environment.
- Access to online courses and training resources.
LeasingTeam Professional does not charge candidates for participating in recruitment processes. Selected candidates will be contacted.
