Security Device Analyst
5 dni temu
Introduction
IBM Security is a world leader in the cybersecurity industry that protects corporate and personal information from an ever-changing spectrum of online threats and misuse. IBM Security's core operations are performed in Security Operations Centers (SOC) located in 10 locations around the globe, with SOC Poland being one of the largest centers covering all CSS services.
Your role and responsibilities
IBM CSS Security Services division is seeking highly motivated network/security technicians to join the IBM Global Security Operations Center (SOC), working from the Wroclaw's Client Innovation Center in Poland as a SOC Security Device Analyst, augmenting our 24/7/365 services.
The IBM SOC Security Device Analyst is an individual contributor responsible for ensuring the health and currency of security devices that compose the managed infrastructure of clients worldwide.
As a member of a team or working independently, the SOC Device Analyst performs an analytical and technical role in monitoring and escalating security incidents, performing first investigations on incidents related to CSS customers.
SOC Analysts deliver IT security solutions and communicate all of them to clients. SOC Device Analysts perform assigned technical tasks including research, analysis, troubleshooting, recovery, and issue root cause analysis of managed security solutions.
SOC Device Analysts, among other responsibilities, perform device health monitoring on security devices (QRadar, Palo Alto Cortex XSIAM, Firewalls, UTMs, Network and Host IPS/IDS, etc.), working with automated monitoring, alert solutions, and troubleshooting network and security issues.
The position will perform triage, diagnosis of device health issues, investigation of connectivity and outage incidents, analysis of recurrent events, and problem investigation. Develop and maintain departmental procedures, technical standards, and guidelines, recommending improvements.
Work model: 12 hours per shift. 24/7 coverage. 5/2/5/2 days per working week in a month.
Required technical and professional expertise
- Fluent English (reading/writing/speaking)
- Basic knowledge in Linux/Unix
- Basic network knowledge
- Attention to detail and great organizational skills
- Strong teamwork abilities
Preferred technical and professional experience
- Bachelor's Degree or equivalent in Computer/Electrical Engineering, Computer Science, or Network Management
- Fluent English (reading/writing/speaking)
- One or more security industry/professional certifications or equivalent knowledge (CCNA Security, CompTIA Security+, AWS/Google/Microsoft cloud or similar industry-recognized certifications)
- One or more network industry/professional certifications or equivalent knowledge (CompTIA N+, CCNA or similar industry-recognized certifications)
- Experience with network/security hardware technologies (e.g., Proxies, Firewalls, Content Managers, Network IDS/IPS)
- Ability to troubleshoot complex multi-vendor environments
- Combined experience in network administration, server administration, information security
- Experience in commercial technologies such as QRadar, Checkpoint, Trend Micro, McAfee, Juniper, Cisco, IBM Proventia, Symantec
- Experience in SNOW
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