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Senior Pre Sales Engineer, Katowice

4 tygodni temu


Katowice, Silesia, Polska TN Poland Pełny etat

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Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world.

Senior Pre Sales Engineer

Position Overview

We are looking for a Senior Pre Sales Engineer to join our team in DN. In this role, you will partner with sales colleagues in the development and closing of sales opportunities. You will serve as a technical subject matter expert and consult the sales team and client on DN product and service offerings. You will assist in the sales cycle from discovery to close.

You will design customer solutions that achieve business and financial goals as well as meet or exceed client business and functional requirements. You will document detailed client requirements and initiate any required scoping efforts or planning with internal partners to ensure successful solution delivery. You will evaluate product performance, market needs, and client satisfaction, providing feedback to product teams to ensure continuous improvement and enhancement of the company's product and services portfolio.

You will conduct live and remote demonstrations and make presentations to prospective customers clearly articulating the value proposition of our Self-Services Operations and in particular Self-Services Security and Self-Services Monitoring software portfolio with a strong knowledge of Self Service Banking.

Location: Katowice office and hybrid work is preferred.

Responsibilities
  • Providing higher level Pre-Sales Engineering support for an assigned base of mid-size and moderately complex customers.
  • Providing pre-sales design and application support for company products and services through ongoing interaction with the Sales team and with operations.
  • Actively participating from a technical perspective and helping the Sales team achieve and exceed targeted revenue goals.
  • Generating accurate and timely design configurations for customer sales quotations.
  • Conducting technical interviews with customers to clearly define needs.
  • Coordinating internal technical resources to develop sales proposals and presentations and responding to requests for proposals (RFPs) on complex, high-end solutions.
  • Developing and delivering technical presentations to internal/external groups.
  • Providing technical assistance, based on customer feedback and product performance, to Product Management, Marketing and Sales teams.
  • Participating in internal meetings to create product packages, communicating and coordinating sales projects across departments, implementing new products, solving problems, and keeping up-to-date with the company's information.
Qualifications
  • Diploma or equivalent work experience required.
  • Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Pre-Sales Engineering.
  • Good business English skills (Written and spoken).
What we offer
  • Flexi-Time & hybrid working (1 day per week in the office)
  • Casual dress code and plenty of free parking spaces (when working from office)