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Vendor Manager– IT, Support and Indirect —

1 miesiąc temu

Warszawa, Mazovia, Polska Arelion Pełny etat

Managing operational and strategic relationship between Arelion's internal stakeholders and our IT and Indirect vendors. Indirect Procurement is the sourcing of all goods and services for a business to enable it to maintain and develop its operations. The goods and services classified under the umbrella of Indirect Procurement are commonly bought for consumption by internal stakeholders (business units or functions). Indirect Procurement categories include, but are not limited to:

  • Marketing-related services (media buying, agencies)
  • Professional Services (tax consultants, advisers)
  • Travel Management services (Travel desk office)
  • IT related services (hardware, software)
  • HR related services (recruitment agencies, training)
  • Facilities Management and office services (Telecoms, furniture, cleaning, catering, printers)
  • Utilities (gas, electricity, water)
  • Fleet Management (cars)
  • Logistics – storage and shipping

Operational Management:

  • Act as the primary contact between external IT and Indirect vendors and internal stakeholders.
  • Coordinate all vendor management activities related to IT and Indirect procurement.
  • Lead and manage RFQs for IT and Indirect procurement from sourcing to implementation and consequent renewals/changes.
  • Ensure market research is properly conducted for potential vendors.
  • Ensure due diligence, risk assessment, and ongoing vendor monitoring.
  • Run commercial negotiations with selected vendors to secure the best terms.
  • Develop and negotiate vendor contracts, including Master Agreements, Delivery Contracts, Purchase Orders to ensure alignment with business strategies.
  • Advise and support stakeholders on procurement processes.
  • Establish long-term agreements to reduce transactional work and optimize quality, service, and cost.
  • Track, measure, and evaluate vendor performance and spend.
  • Monitor contractual agreements and ensure compliance.
  • Lead regular supplier review meetings and drive cost efficiency initiatives.
  • Assist in developing procurement strategies by conducting market and industry analysis.

Negotiation and Cost Management:

  • Lead negotiation with vendors to secure favorable terms and pricing.
  • Achieve and exceed savings and cost avoidance KPIs to contribute to the company's financial goals.

Ownership and Accountability:

  • Demonstrate a strong sense of responsibility for tasks and projects.
  • Take initiative to drive projects to completion.
  • Hold oneself accountable for delivering high-quality results on time.
  • Proactively identify and address issues, ensuring they are resolved effectively.
  • Maintain transparency and communicate progress and challenges openly with stakeholders.

Vendor Relations:

  • Develop and maintain strong relationships with key vendors to ensure reliable and high-quality supply.
  • Collaborate with vendors to identify opportunities for mutual growth and innovation.

Performance Metrics:

  • Regularly track and report on savings and cost avoidance KPIs.
  • Use data-driven insights to guide strategic decisions and process improvements.

Communication:

  • Hold regular meetings with key departments and conduct feedback surveys to improve quality and service.

Strategic Thinking and Process Improvement:

  • Nurture a culture of strategic thinking to enhance decision-making and long-term planning.
  • Continuously evaluate and improve team processes to increase efficiency and effectiveness.

EXPERTISE

  • High level expertise in IT products and services.
  • High level of commercial awareness and negotiation skills.
  • High level of documentation and presentation skills.
  • Legal knowledge in contract management and compliance.
  • Excellent analytical skills to interpret data.
  • Ability to multitask and manage various daily tasks.

CORE VALUES & CORE SKILLS

  • Self-disciplined and able to work on own initiative.
  • Good team player and strong leader.
  • Accuracy and attention to detail.
  • Excellent communication skills.
  • Flexible, open to changes.
  • Being initiative & convincing.
  • Competent planning and organizing skills.
  • Good decision-making abilities.

KNOW-HOW

  • Minimum of 5+ years in a similar position.
  • University degree (or equivalent experience).
  • Fluent English (written and spoken).
  • Strong knowledge of Microsoft Office package.
  • Experience with CRM tools such as SalesForce, Promap, QlikSense would be advantageous.

SPECIAL REQUIREMENTS

  • Agile.
  • Proactive and forward-thinking.
  • Highly motivated.
  • Independent.
  • Driven knowledge seeker.
  • Stress resistant.
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