Specialist in Inside Sales with German

2 tygodni temu


Łódź, Łódź Voivodeship, Polska Infosys Poland Pełny etat

We are looking for a candidate with:

  1. 2-3 years of experience in a BPO environment
  2. Good understanding of Supply Chain management
  3. Experience with Salesforce.com or similar CRM tools preferred
  4. Excellent German (min. C1) & good English (min. B1)
  5. Any Bachelor's degree
  6. Proficient MS Excel
  7. Analytical/troubleshooting/diagnosis/problem solving skills
  8. Ability to multitask, prioritize, and manage time effectively
  9. Comfortable making many calls per day
  10. Good written & oral communication skills with internal customers
  11. Customer / Client facing experience would be handy
  12. Training experience & experience in creating knowledge base would be an advantage

Your key activities:

  1. Follow up on inbound leads and make outbound cold calls and emails
  2. Identify key players and generate interest in potential clients
  3. Support building training curriculum & Work Instructions
  4. Build and maintain strong relationships with clients to encourage trust and loyalty
  5. Provide subject matter expertise for complex issues.
  6. Build training curriculum & Work Instructions.
  7. Contacting and following up with customers to resolve issues.
  8. Interact with different stakeholders proactively to resolve issues
  9. Provide subject matter expertise & leadership while giving resolution for complex issues

You can expect from us:

  1. Performance bonus twice a year
  2. Employee referral program bonus
  3. Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
  4. Access to training platform (self-learning), domain/soft/technical skills training
  5. Possibility to use German language on a daily basis
  6. Private medical care at Medicover (with possible extension to family members)
  7. Reimbursement of Multisport card or points on MyBenefit platform
  8. Attractive group insurance
  9. Access to well-being platform, free meetings with a psychologist included
  10. Stable employment based on an employment contract
  11. No trial period
  12. IT equipment is provided by the Company
  13. Bonuses from the Social Fund
  14. Flexible starting hours
  15. Opportunity to participate in charity, sports and well-being events
  16. Hybrid mode (2 work days from the office per week) or remote work in Poland

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback

#J-18808-Ljbffr

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