Customer Service Specialist

3 dni temu


Warszawa, Mazovia, Polska Stora Enso Oyj Pełny etat

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Customer Service Specialist

Apply locations Warszawa Ostrołęka time type Full time posted on Posted 2 Days Ago job requisition id JR107469

We are looking for Customer Service Specialists with English & French to be recruited in Poland.

Your location will be preferably in Ostroleka or Warsaw. Other Stora Enso locations can also be considered case by case.

As a Customer Service Specialist your key tasks will include but are not limited to the following:

  • Build and uphold strong customer relationships by providing excellent overall customer service
  • Serve agreed customer contacts through various channels in co-operation with Sales
  • Create and maintain agreed customer master data and maintain price information
  • Enquiry, Order and Call-off management and Claims handling
  • Invoice and export documentation management
  • Monitor customer credit limits, deliveries and stocks

Qualifications:

  • B. Sc degree in a relevant field, or equivalent
  • Minimum 2 years' experience in Supply Chain area
  • English full working proficiency
  • French advanced (at least B2 level)
  • Relevant process skills
  • Service and problem-solving mindset with attention to details
  • Good team working skills as well as capability to work independently

You are offered an opportunity to work in an international environment with a large contact area. The main areas for responsibilities are listed here, but the final content of the job will depend on the chosen applicants' expertise and strengths.

What we offer:
By joining us, you will be part of our diverse working culture supporting you to explore new perspectives and develop professionally. You will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow. To keep you going safely, we support your physical and mental wellbeing.

How you can apply for this role:
You can only submit your application to us by using our recruitment tool. As we are assessing our candidates on an ongoing basis, we hope to hear from you as soon as possible.

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