Customer Support Specialist

4 dni temu


Kraków, Lesser Poland Reality Games Pełny etat

Reality Games is a fast-growing mobile game studio that uses real-world data to create innovative and addictive games. Our first hit, Landlord Real Estate Tycoon, has already attracted over 10 million players, and we're aiming for 50 million in the next 18 months

We're also thrilled to announce the soft launch of our latest project -Monopoly World, a groundbreaking geolocation-based game

As our team continues to grow, we're currently looking for a Junior Customer Support Specialist to join our Growth Team- someone eager to develop their skills while managing a community of over 4 million players (and counting).

It's a full-time, work-from-office position in the historical railway station building in Kraków.

Your responsibilities:
  • Resolving player issues
  • Managing Discord and engaging with the community
  • Supporting in-game events and LiveOps
  • Optimizing support processes

Join Reality Games and help us shape the future of mobile entertainment

What we are looking for:

  • Interest in community-driven games

  • At least 1-year of previous customer service experience

  • Strong communication skills, B2+ English

  • Bachelor's/Master's degree (or in progress)

  • A team player with a positive, can-do attitude

OUR PERKS

  • Leader's support - Ask for help, give and get feedback, set up goals, and develop your skills

  • Knowledge sharing - Employee development is key for us

  • Fast-paced career - Professional growth opportunities, supported by a performance review process

  • Devices - You will have the proper resources you need for your work

  • Beautiful office -based in Krakow at the iconic building of the Railway Station located in the heart of the historic center of the city

  • Flexible hours - Whether you are an early bird or late owl - we get you covered

  • Growth budget - Let us know if you need any books or other materials that will help you grow

  • Team gatherings - Take part in events with pizza, games, and snacks with a good company

If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply.
#J-18808-Ljbffr
  • Customer Support Specialist

    1 godzinę temu


    Kraków, Lesser Poland Amway Pełny etat

    Unlock Your Potential with AmwayAt Amway, we're committed to empowering people with innovative solutions and exceptional customer support. As a Customer Support Specialist, you'll be the face of our brand, interacting with Amway Business Owners and customers to address inquiries and resolve complaints. Your excellent communication skills and product...

  • Support Specialist

    7 dni temu


    Kraków, Lesser Poland AirHelp Pełny etat

    About UsAirHelp is a leading company in the airline industry, dedicated to making air travel fairer for millions of passengers worldwide.We pride ourselves on being a dynamic and international team, fluent in multiple languages, including English, Arabic, and French. Our mission is to provide exceptional customer support and ensure that travelers receive the...


  • Kraków, Lesser Poland Randstad Pełny etat

    **Company Overview**We are a leading recruitment agency with a global presence, seeking an experienced customer support specialist to join our team.As a Spanish language speaker, you will have the opportunity to work in an international environment and utilize your linguistic skills to deliver exceptional customer service.Your Responsibilities:Manage...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job OverviewThe Product Support Specialist plays a crucial role in providing exceptional support to Cornerstone's global customer base. This position requires an individual who is genuinely passionate about helping customers resolve issues and possesses extensive problem-solving skills to deliver an outstanding customer experience.


  • Kraków, Lesser Poland careersinpoland Pełny etat

    At careersinpoland, we're looking for a skilled Customer Support Operations Specialist to join our team. As the friendly and helpful voice of AirHelp, you'll be supporting customers throughout their claim journey via email, chat, and social media.About the role:Assess claims, answer questions, and apply legal knowledge to help customers with...


  • Kraków, Lesser Poland AirHelp Pełny etat

    We are seeking a motivated and customer-focused individual to join our team as a Junior Operations Specialist in Customer Support. In this role, you will be the friendly and helpful voice of AirHelp, supporting customers throughout their claim journey via email, chat, and social media.Key Responsibilities:Assess claims and answer questions using the training...


  • Kraków, Lesser Poland careersinpoland Pełny etat

    Main Page / Jobs / Customer Service Specialist (Slovenian and Additional European Language)We are seeking a talented Customer Service Specialist to join our team in Kraków. This position involves working with a leading global business services provider that prioritizes customer satisfaction and innovation.The successful candidate will possess strong...


  • Kraków, Lesser Poland careersinpoland Pełny etat

    Customer Support Operations JobJob Summary:We are looking for a motivated and detail-oriented Customer Support Operations specialist to join our team in Poland. The ideal candidate will have strong communication skills, a passion for problem-solving, and a commitment to delivering exceptional customer experiences.About the Role:You will work closely with our...


  • Kraków, Lesser Poland ENGINEERINGUK Pełny etat

    Are you looking for a challenging and rewarding role in customer service? Do you have excellent communication skills and a passion for working with people from diverse backgrounds?As a German-speaking Customer Support Specialist at ENGINEERINGUK, you will play a key role in delivering exceptional customer experiences across the European market. Our customers...


  • Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etat

    As a key member of our dynamic customer support team, you will be responsible for providing top-notch assistance to travelers affected by flight disruptions.About the RoleWe are seeking a highly skilled and empathetic Junior Operations Specialist to join our Customer Support team in Poland. As a Junior Operations Specialist, you will be part of a global team...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Client:Reality GamesLocation:Cracow, PolandJob Category:Customer SupportEU work permit required:YesJob Reference:3b6b40c28d65Job Views:5Posted:15.03.2025Expiry Date:29.04.2025Job Description:We are currently looking for a Junior Customer Support Specialist with a strong desire to develop your skills You will work on...


  • Kraków, Lesser Poland FORMSTACK Pełny etat

    The Customer Support Specialist, Tier 1, will be among the first line of support for our Forms customers. As a member of the Forms support team, you will be responsible for delivering exceptional customer support via email, video/phone call, and occasionally chat-based support. In between offering support to our external customers, you will also be asked to...


  • Kraków, Lesser Poland REALITY GAMES POLSKA Sp. z o.o. Pełny etat

    about-project : Reality Games is a fast-growing mobile game studio that uses real-world data to create innovative and addictive games. Our first hit, Landlord Real Estate Tycoon, has already attracted over 10 million players, and we're aiming for 50 million in the next 18 months We're also thrilled to announce the soft launch of our latest project - Monopoly...


  • Kraków, Lesser Poland Forward Thinking Systems Polska Sp. z o.o. Pełny etat

    Forward Thinking Systems Polska Sp. z o.o. offers a unique opportunity for a Customer Support Professional to join our team.Job OverviewWe are seeking a skilled Technical Support Specialist to perform technical service-related operations for our clients.Collaborates with customers and internal teams to resolve technical issues and provide product...


  • Kraków, Lesser Poland SupportYourApp Inc. Pełny etat

    About Us:At SupportYourApp Inc., we're a multinational company that provides secure technical, customer support, and CX services for tech companies worldwide.We have over 30 countries as our client base and work in more than 55 languages. Since 2010, we've become an industry leader in premium outsourced customer support and expanded to 7 hubs globally.We...


  • Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etat

    Job Description:We are seeking a skilled and empathetic Customer Support Operations Specialist to join our team. As a key member of our operations team, you will be responsible for supporting customers throughout their claim journey via email, chat, and social media.About the Role:Assess claims, answer questions, and apply legal knowledge to help customers...


  • Kraków, Lesser Poland REALITY GAMES POLSKA Sp. z o.o. Pełny etat

    about-project :- Reality Games is a fast-growing mobile game studio that uses real-world data to create innovative and addictive games. Our first hit, Landlord Real Estate Tycoon, has already attracted over 10 million players, and we're aiming for 50 million in the next 18 months - We're also thrilled to announce the soft launch of our latest project -...


  • Kraków, Lesser Poland Billtrust Pełny etat

    As a Technical Customer Support Specialist, you will serve as the first point of contact for our B2B customers, troubleshooting technical issues, responding to inquiries, and prioritizing incoming requests. You'll collaborate with internal teams to share insights, advocate for customers, and help enhance our SaaS products and processes.What You'll Do:Master...


  • Kraków, Lesser Poland careersinpoland Pełny etat

    We're looking for a talented Junior Support Specialist to join our team. As a Junior Support Specialist, you will be responsible for supporting our customers with their inquiries and resolving issues related to our services.Your main responsibilities will include:Handling customer inquiries and responding to requests in a timely mannerProviding technical...


  • Kraków, Lesser Poland Scaleworks Pełny etat

    Scaleworks is a private equity fund that acquires and invests in B2B SaaS companies. Our goal is to accelerate sustainable, high-growth software companies and help them become even more successful. Each company has its own unique product, team, and story, all while being a part of the Scaleworks family.Headquartered in San Antonio, Texas, we have over 330...