Customer Support Operations Specialist

5 dni temu


Kraków, Lesser Poland careersinpoland Pełny etat

At careersinpoland, we're looking for a skilled Customer Support Operations Specialist to join our team. As the friendly and helpful voice of AirHelp, you'll be supporting customers throughout their claim journey via email, chat, and social media.

About the role:
  • Assess claims, answer questions, and apply legal knowledge to help customers with confidence.
  • Collaborate with other departments to ensure a seamless customer experience.
  • Hit targets while maintaining quality and efficiency.

We're committed to equal opportunities and diversity. Our offices are fully accessible, and we customize interviews to accommodate special needs.

The ideal candidate will have fluency in English, Arabic, and French, as well as eagerness to learn about the airline industry and customer service.

We offer private life and health insurance, flexible benefits, annual travel allowance, work-from-anywhere options, language classes, and more.



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