Order Management Specialist

3 dni temu

Łódź, Łódź Voivodeship, Polska Philips Iberica SAU Pełny etat
Job Title

Order Management Specialist (PH team) - fixed-term contract

Job Description

As Order Management Specialist (Personal Health) you will join Philips' Supply Chain Department. Join our Supply Chain team that is responsible for supporting sales and managing orders for Personal Health products. In our Philips PH portfolio, you can find our well-known products such as Beauty, Male Grooming, Oral Healthcare Mother & Child Care. Our customers are well-known brands from Retail.

Your role:

  • Managing complex orders with the use of SAP and other supporting tools with reporting, monitoring and controlling order book data quality in an organized and compliant manner, keeping it well maintained and up to date including meeting the market's fiscal and legal requirements on time and first-time right.

  • Being responsible for the end-to-end process of all types of Sales orders, from order intake to sales recognition.

  • Acting as the point of contact to the logistics organization for assigned scope for order fulfillment subjects, coordinating customer inquiries, capable of resolving escalations.

  • Being in direct contact and maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning, Warehouse, Pricing and Finance teams and other departments within Philips) in order to build customer satisfaction through a customer centric mindset.

  • Providing insights and recommendations through reports to support decision-making and continuous improvement initiatives.

  • Working with LEAN capabilities such as Daily Management, Kaizen, Continuous Improvement and Problem Solving.

  • This is a fixed term position for maternity cover.

You're the right fit if:

  • You have 2 years of experience in matrix organization, within order management process.

  • You have good communication skills and ability to cooperate with multiple functions to deliver results.

  • You can prioritize your work and have attention to detail.

  • You are fluent in English.

  • You have knowledge of SAP.

Our benefits:

  • Hybrid model of working (3 days at Office in Lodz).

  • Annual bonus based on performance achieved.

  • Private medical care with the option to extend it to family members.

  • Benefit System cards.

  • Discount for Philips' products.

  • Wide variety of trainings & learning opportunities.

  • Promotion of a healthy lifestyle in the office.

  • Employee Assistance Program.

How we work together:
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This is an office-based role.

About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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