Source to Pay Helpdesk Specialist

4 tygodni temu


Poznań, Greater Poland TN Poland Pełny etat
Job Overview

As a Source to Pay Helpdesk Specialist, you will serve as the central point of contact for Mars Global Services, addressing queries related to the Source to Pay process.

Key Responsibilities:
  1. Act as a central point of contact for Source to Pay process-related queries.
  2. Improve efficiency and effectiveness of existing systems, processes, and documentation within the team and across Teams.
  3. Provide support to Buyers, requisitioners, other MGS departments, and stakeholders.
  4. Work efficiently with a wide range of internal and external clients.
  5. Support Senior Specialists, Team Coordinators, and Line Managers in operational scope and projects when requested.
  6. Drive commercial processes and participate in team/cross-team projects within the operational area.
  7. Serve as Subject Matter Expert in responsibility.
  8. Track metrics and KPIs as defined in the Commercial Service Catalogue.
  9. Ensure compliance to commercial governance process in areas of responsibility.
  10. Participate in additional activities such as Health, Wellbeing, and volunteering initiatives.
Requirements:
  1. University degree preferred in Supply Chain, Logistics, Finance, Economics, International Business, or Procurement.
  2. At least 1 year of working experience in a similar position in procurement, supply chain, logistics, or finance departments.
  3. Direct process knowledge is desirable.
  4. Good knowledge and understanding of core commercial/procurement competencies.
  5. Excellent communication and interpersonal skills.
  6. Ability to analyze data and assess information quickly.
  7. Fluent English.
What We Offer:
  1. Attractive financial conditions including bonuses.
  2. Rich benefits package including life insurance, Employee Assistance Program fully covered by Mars, private medical care, MultiBenefit Program, and lunch card.
  3. Extra savings scheme to support long-term goals.
  4. Support in career building through personalized development plans.
  5. Online shop with discounts on Mars products.
  6. Possibility to participate in volunteering initiatives during working hours.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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