Junior IT Support Agent with English

1 tydzień temu


Katowice, Silesia, Polska Capgemini Pełny etat
Junior IT Support Agent with English (with night shifts)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR TASKS

Your job would be to answer phone calls and solve issues related to application access for end users. You will troubleshoot over phone, chat, or e-mail. In case you cannot handle it on your own, you will have a team of colleagues to support you.

YOUR PROFILE
  • Very good knowledge of English
  • Willingness to take first steps in IT
  • Can-do-it and problem-solving attitude
  • The ability to talk to anyone and cooperate with a team
  • Readiness to work in a 24/7 shift pattern (with night shift)

Nice to have:

  • Basic IT skills (Microsoft products, internet, hardware devices, etc.) or a technically oriented mind

Frequently used technologies:

  • Windows Operating System

We don't require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

WHAT YOU'LL LOVE ABOUT WORKING HERE
  • Practical benefits: private medical care with Medicover, life insurance, and 40+ options on our NAIS benefit platform, including Netflix, Spotify, or Multisport.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair).
  • Access to over 70 training tracks with certification opportunities on our NEXT platform.
  • Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess.
GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, striving to create a workplace where everyone can succeed and feel valued.

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

Apply now

Ref. code: 40650

Posted on: 17 Mar 2025

Experience Level: Students/Graduates

Contract Type: Permanent

Location:

Katowice, PL Opole, PL Lublin, PL

Brand: Capgemini

Professional Community: Cloud Infrastructure Management

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