Network Support Engineer

4 dni temu

Kraków, Lesser Poland Cisco Pełny etat

Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )

Meet the Team

As a member of our team, you will:

  1. Troubleshoot and resolve incidents involving various routing protocols, switching technologies, and platform-related issues on Cisco Nexus switches operating in ACI mode, APIC controllers and Nexus Dashboard Orchestrator (NDO).
  2. Recreate customer technical problems within Cisco's internal labs, conducting thorough troubleshooting, debugging, and log analysis.
  3. Collaborate with colleagues across different technology teams to resolve network environment issues.
  4. Work closely with engineering teams to improve product quality by identifying, reporting, and automating the detection of software defects.
Your Impact

In this role, you will:

  1. Gain a deep understanding of the software architecture and forwarding logic of Cisco ACI solution, enabling you to troubleshoot data center ACI fabrics effectively.
  2. Receive targeted training and mentoring to rapidly enhance your expertise.
  3. Primarily focus on the Data Center ACI domain while being encouraged to expand your competencies through additional training.
  4. Access a wealth of resources and support to achieve your CCIE/DevNet certifications, including study materials, dedicated paid study time, and a global network of Cisco labs.
Minimum Qualifications
  1. Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 5-8 years related experience with Cisco Data Center solutions.
  2. Understanding of common routing and switching protocols.
  3. Strong analytical and troubleshooting skills.
  4. Limited experience with Cisco products is not a barrier. With a solid understanding of technology and dedication, any engineer can quickly adapt to Cisco's specific implementations.
Preferred Qualifications
  1. Expert within one or more of the following areas: Data Center Services Support, Data Center Switching Support, Networking Orchestration, Routing & Switching.
  2. Experience with Virtualization technology such as Openstack, Kubernetes, OpenShift is a plus.
  3. Current valid certification (CCNA/CCNP/CCIE and/or DevNet).
  4. Experience in Python or other programming languages.
  5. Experience with APIs, Linux, and automation tools.
  6. Ability to quickly learn new technologies and apply them in practical situations.
Meet Cisco

Cisco provides a variety of benefits to enhance your professional and personal life:

  1. Hybrid Work: Enjoy the flexibility to work from home anywhere within Poland or from our Krakow office.
  2. Work-Life Balance Initiatives: Benefit from 26 vacation days, Day4me (additional PTO days), a Birthday Day off, and access to a wellbeing platform and webinars.
  3. Your Life and Family: Take advantage of our Meal Card, Connected Card, and Baby Gift Program.
  4. Volunteering Opportunities: Utilize 10 Time2Give Days (paid days off) to support charity organizations and give back to local communities.
  5. Rewards: Participate in our Discounted Stock program and the Connected Recognition Program, which offers monetary rewards for recognizing the contributions and excellence of your peers.
  6. Your Wellbeing: Access private medical care, private life insurance, and social fund benefits.
  7. Referral Bonuses: Earn bonuses by recommending your friends to join Cisco.

#WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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