Credit Product Manager

4 tygodni temu


Kraków, Lesser Poland Revolut Ltd Pełny etat
About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The credit department at Revolut is anything but ordinary. They design, develop, and launch credit products across the globe. The team manages our products from day one to the end — developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. We're looking for a Global Credit Card Product Manager who'll be the go-to person on all things credit. You'll drive product development, improve funnel conversion, lower cost of acquisition, and maintain the best quality on all aspects of the product and customer journey.

You'll ensure we deliver the highest quality product features, support, and service levels. We need a Leader with capital 'L' to own product building and retail credit products, as well as lead as an awesome boss to collaborate occasionally with technical Product Owners and the Engineering team.

What you'll be doing
  • Setting the vision for credit card products, understanding how it connects to Revolut's goals
  • Building credit card products with world-class customer experience, understanding the full credit lifecycle of a customer
  • Defining, prioritising, and communicating short, mid, and long-term project goals of the product and market
  • Ensuring high engagement in the UX domain to deliver great customer experiences
  • Creating a high-conversion funnel and offering acceptance rate
  • Lowering the cost of customer acquisition
  • Ensuring high customer satisfaction related to understanding and experience within the credit cards products segment
  • Establishing reliable and reputable third-party partnerships
  • Ensuring zero tolerance of any compliance issue or breach of regulatory requirements
What you'll need
  • Hands-on experience building credit card products and/or features
  • Expertise in new product design and user research experience
  • A passionate approach to customer experience
  • Broad knowledge of risk management principles
  • A detail-oriented, structured mindset
  • Impressive interpersonal and negotiation skills
  • The ability to prioritise features based on customer needs/wants
  • A deeply analytical approach and track record for making data-driven decisions
  • The ability to lead a team and build partnerships with other functions
  • Fluency in English
  • Effective communication skills with all stakeholders
  • A passion for building new processes and challenging the status quo
Get what you need to succeed
  • Financial benefits that show we value your work
  • Flexibility to work from home, the office or abroad
  • A free Revolut Metal subscription loaded with perks
  • Exciting events year-round so you can get to know your team
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