CO Senior Analyst
5 dni temu
Join to apply for the CO Senior Analyst - Customer Service with Dutch (m/f/x)* role at Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
The Impact You'll Make in this Role
As a CO Senior Analyst - Customer Service with Dutch (m/f/x)*, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Proactive work with Key Accounts Managers to build customer intimacy, identify improvement initiatives and maximize overall service performance
- Close collaboration with internal teams from Sales & Marketing, Supply Chain, Complaint Handling, and other support functions to proactively manage customer requirements
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
- Bachelor's/Master's/Apprenticeship degree or higher from an accredited institution
- Strong customer facing skills, maintains a professional, positive, and tactful demeanour with clients and customers (followed by experience in a customer facing function)
- Capable to respect deadlines, maintain data accuracy and follow designed process descriptions in SAP and Salesforce on daily work tasks
- Fluency in English and Dutch
Additional qualifications that could help you succeed even further in this role include:
- Well organized and independent at dealing with complex issues
- Team player, persistent and results oriented
- Ability to manage change including quickly adapting to new systems and processes
- Eager and capable at improving service and logistics processes
Work location
- Work Your Way Eligible (Employee choice to work remote, on site, or hybrid)
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Diversity & Inclusion
(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.
Seniority level- Associate
- Full-time
- Customer Service
- Industries
- Medical Equipment Manufacturing
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