Business Customer Advisor
2 tygodni temu
Ensuring that the highest standards of B2B customer service are maintained.
Consulting at various stages of cooperation with the customer.
Operation of communication tools and channels (hotline, e-mail, chat).
Undertaking activities aimed at customer retention.
Developing a pro-client culture (UX/CX).
Creating new solutions in their task area.
Our requirementsA minimum of 2 years of experience in customer service departments (contact center, BOK).
Ease in establishing contacts and conducting conversations.
Empathetic and friendly approach to the customer.
Ability to actively listen and find solutions.
We offerEmployment based on an employment contract.
Subsidized English lessons with teachers on the Hey Lang platform.
Subsidy for Multisport or Madicover Sport card.
Private medical care.
Company library.
Budget for integration meetings.
Opportunity for professional development within a rapidly growing Group.
Why PragmaGO?We are growing dynamically – we achieve turnover increases every quarter (in the first half of 2022 it was 62% year-on-year) – we are a stable employer.
We meet the highest standards – as an issuer of public bonds and a payment institution, we are subject to the control of the FSA, and in 2021 we were acquired by Enterprise Investors, an international fund that works only with the best-managed companies.
We care about work-life balance.
We are transparent – we regularly report on our performance and activities in stock exchange reports, and they are also monitored by corporate governance.
Apply for the position ofName *
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Email address *
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Expected salary (Gross, Net) *
Place of work *
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I consent to the use of my personal data for the purposes of future recruitment processes conducted by PragmaGO SA, including for the purpose of storing in the database job candidates.
If you give any of the above consents, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the legality of the processing carried out on the basis of the given consent prior to its revocation. Please send your statement of withdrawal of consent to the following email address: kariera@pragmago.pl.
Read the RODO information clause >> here.
Do you have any questions?Write to Monika
Check out the Culture Book, where we talk about our history, mission, vision, services, clients and people who create PragmaGO.
Check what positions we are recruiting for.
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