Customer Business Planner
1 tydzień temu
We are seeking a highly skilled and detail-oriented Customer Business Planner to join our team in Poland. As a key member of our Integrated Customer Planning team, you will play a vital role in ensuring seamless business processes for our customers.
Your primary responsibilities will include daily support of Customer Account Managers in planning and execution of customer-related promotional activities and non-promotional activities. This will involve creating promotion inputs, updating and cancelling details on-time-in-full, reconciling promo mismatch issues, validating required details, and ensuring all conditions set-up in Trade Promotions Management tool (TPM) are interfaced to SAP with correct data approved by Schedule of Authority.
Key Responsibilities- Create promotion input by ensuring promo creation in TPM are completed on-time-in-full and according to Customer Account Managers request and finalized before promo launch date.
- Ensures all relevant promotional and non-promotional details are up-to-date and available in TPM for use by updating and cancelling details on-time-in-full and according to Customer Account Managers request.
- Reconciliation and resolve promo mismatch issues between TPM and Retailer portals.
- Validate required details as per guidelines to create or amend a Promo, manage exceptions, and follow guardrails.
- Ensure all conditions set-up in TPM are interfaced to SAP with correct data (customer, rate, period, material level) approved by Schedule of Authority.
In addition to these key responsibilities, you will also be expected to establish strong collaborative relationships with internal stakeholders, including Customer Account Managers, CSP Team, Integrated Planning Team, Claims Management Specialist (L2), Pricing Team (L2). You will need to ensure all requested details are provided by the Customer Account Manager what is needed to deliver activities, regular query resolution and proactive communication/escalation.
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