Customer Planner analyst

1 tydzień temu

Katowice, Silesia, Polska Genpact Pełny etat

Job Description - Customer Planner analyst - Senior Process Associate – Czech – Remote Poland (CPG057655)

Customer Planner analyst - Senior Process Associate – Czech – Remote Poland - CPG057655

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Customer Planner analyst - Senior Process Associate – Czech – Remote Poland

The purpose of this role is to flawlessly manage business processes of Integrated Customer Business Planning with all interrelated processes like target setting, volume forecasting, TTS setup and customer claims. This role will help liberate Customer Account Managers to spend more time on Grow the business activities.

The Customer Planner Role is an integral support of Customer Account Managers in Customer planning and execution business processes, through operating tools according to the requirements & update information within the tools & systems on time in full. As a support in data governance and reporting, this role ensures that relevant and timely information is available for Customer Account Managers and other roles in the processes for efficient decision making.

Responsibilities in integrated Customer Business Processes

Daily support of Customer Account Managers in planning and execution of customer-related promotional activities, and interrelated processes, by:

  1. Create promotion input by ensuring promo creation in TPM are completed on-time-in-full and according to Customer Account Managers request and finalized before promo launch date.
  2. Ensures all relevant promotional and non-promotional details are up-to-date and available in TPM for use by updating and cancelling details on-time-in-full and according to Customer Account Managers request.
  3. Reconciliation and resolve promo mis-match issues between TPM and Retailer portals.
  4. Validate required details as per guidelines to create or amend a Promo, manage exceptions, and follow guardrails.
  5. Ensure all conditions set-up in TPM are interfaced to SAP with correct data (customer, rate, period, material level) approved by Schedule of Authority.

Daily support of Customer Account Managers in planning and execution of customer-related non-promotional activities, and interrelated processes, by:

  1. Ensures all relevant non-promotional details (e.g., Assortment updates) are up-to-date and available in TPM for use by updating and cancelling details on-time-in-full and according to Customer Account Managers request.
  2. Ensure all conditions which are set-up outside of TPM are set-up in SAP according to request.
  3. Evaluate and Update Product Cards either in internal sources or Customer system/portals with activity plans, promotions and product details based on assortment changes maintained in TPM (where relevant).
  4. Update Customer Price Lists according to conditions and assortments set-up according to request of Customer Account Manager.

Establish strong collaborative relationship with internal stakeholders.

  1. Interact with internal stakeholders, Customer Account Managers, CSP Team, Integrated Planning Team, Claims Management Specialist (L2), Pricing Team (L2).
  2. Ensures all requested details are provided by the Customer Account Manager what is needed to deliver activities.
  3. Regular query resolution and proactive communication/escalation.
Qualifications we seek in you

Any Graduate / preferably Business or Operations.

Proactive and Self-motivated to follow up or chase with multiple teams for pending information.

Fair understanding of upstream and downstream of process in Trade Promotions: FMCG business features, Business planning and execution processes, Trade Claims, Trade Pay and Deductions.

Detail-oriented with a focus on accuracy and precision.

Strong analytical mindset, problem solving, organization skills, and attention to detail.

Fluent in both Czech & English in verbal and written.

Experience in Microsoft suite including Outlook, Power Point and MS Teams; advanced Excel skills. Open to acquire new tools / systems in brief time.

Smart problem solver– generate clever ideas and practical solutions efficient for all the roles within a process.

Strong team player, Dependable.

Able to manage their workload and ensure completion of tasks.

Ability to prioritize tasks.

Preferred qualifications

Exposure to consumer goods industry.

Exposure to technologies like Trade Promotions Management tool, Trade Promotions Optimizer, Forecasting tools, SAP etc.

Transitions Experience- Good to have transitioned 1 or more processes successfully.

What can we offer?

Stable job offer – employment contract.

Various trainings (initiating, soft skills).

Possibility of development.

#J-18808-Ljbffr

  • Customer Planner analyst

    1 tydzień temu

    Katowice, Silesia, Polska Genpact Pełny etat

    Job Description - Customer Planner analyst - Senior Process Associate – Czech – Remote Poland (CPG057655)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value...

  • Customer Planner analyst

    1 tydzień temu

    Katowice, Silesia, Polska Genpact Pełny etat

    Job Description - Customer Planner analyst - Domain Trainee – Czech – Remote Poland (CPG057654)Inviting applications for the role of Customer Planner Specialist – Domain trainee – Czech– Remote PolandThe purpose of this role is to flawlessly manage business processes of Integrated Customer Business Planning with all interrelated processes like...

  • Customer Planner analyst

    7 dni temu

    Katowice, Silesia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Customer Planner Analyst - Domain Trainee – Czech – Remote Poland, KatowiceClient:Location:Job Category:OtherEU work permit required:YesJob Reference:35218c42506cJob Views:3Posted:26.03.2025Expiry Date:10.05.2025Job Description:Genpact (NYSE: G) is a global professional services and solutions firm delivering...

  • Customer Planner analyst

    1 tydzień temu

    Katowice, Silesia, Polska Genpact Pełny etat

    Job Description - Customer Planner analyst - Senior Process Associate – Czech – Remote Poland (CPG057653)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value...

  • Customer Planner analyst

    1 tydzień temu

    Katowice, Silesia, Polska Genpact Pełny etat

    Job Description - Customer Planner Analyst - Domain Trainee – Czech – Remote Poland (CPG057654)Inviting applications for the role of Customer Planner Specialist – Domain Trainee – Czech – Remote PolandThe purpose of this role is to flawlessly manage business processes of Integrated Customer Business Planning with all interrelated processes like...

  • Integrated Business Planner

    7 dni temu

    Katowice, Silesia, Polska TN Poland Pełny etat

    **Job Details**We are seeking a skilled Customer Planner Analyst to join our operations team in Katowice. The successful candidate will be responsible for managing business processes and ensuring seamless execution of customer-related activities, including promotional planning, process management, and stakeholder engagement.**Responsibilities:**Business...

  • Customer Planning Expert

    7 dni temu

    Katowice, Silesia, Polska TN Poland Pełny etat

    **Company Overview**TN Poland is a leading provider of professional services and solutions. Our team of experts delivers outcomes that shape the future, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.**Job Description:**We are seeking a skilled Customer Planner Analyst to join our...

  • Category Planner Assistant

    2 dni temu

    Katowice, Silesia, Polska TN Poland Pełny etat

    Spearhead the development and implementation of innovative demand planning strategies to drive business growth.About the RoleThis is an exceptional opportunity for an experienced Demand Planner to join our team in Katowice. As an Assistant Manager – Category Analyst, you will be responsible for working with stakeholders to understand historical trends,...

  • Remote Demand Planner French

    2 dni temu

    Katowice, Silesia, Polska TN Poland Pełny etat

    Cultivate a culture of innovation and excellence in demand planning.About the OpportunityThis is an outstanding chance for an experienced Demand Planner to join our dynamic team in Katowice. As an Assistant Manager – Category Analyst, you will be responsible for working with stakeholders to understand historical trends, events, and outliers to improve the...

  • Logistics Planner

    6 dni temu

    Katowice, Silesia, Polska Arche Consulting Sp. z o.o. Pełny etat

    Job Description:As a Logistics Planner, you will be responsible for creating and overseeing key production plans, adapting them to changing market demands and available resources. This involves executing operational tasks in assigned facilities, addressing issues related to demand and supply imbalances, analyzing root causes, and taking corrective actions.In...

  • Assistant Manager

    2 dni temu

    Katowice, Silesia, Polska TN Poland Pełny etat

    Motivate and lead a high-performing team in demand planning.About the TeamThis is an exceptional opportunity for an experienced Demand Planner to join our team in Katowice. As an Assistant Manager – Category Analyst, you will be responsible for motivating and leading a high-performing team in demand planning. Your expertise in developing and implementing...

  • Senior Material Planner – Assistant Manager

    1 tydzień temu

    Katowice, Silesia, Polska Genpact Pełny etat

    Job Description - Senior Material Planner – Assistant Manager - English – Hybrid Katowice (CPG057631)Inviting applications for the role of Senior Material Planner – Assistant Manager - English – Hybrid KatowiceKey to the role is to ensure sufficient material availability for internal demand fulfillment in the tactical horizon with a focus on managing...

  • Senior Category Planner

    3 dni temu

    Katowice, Silesia, Polska Genpact Pełny etat

    At Genpact, we are committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.We invite applications for the role of Senior Category Planner – French Speaking Assistant Manager, a position that requires strong analytical skills and attention to detail.The ideal candidate will have experience in demand...

  • Business Operations Specialist

    7 dni temu

    Katowice, Silesia, Polska TN Poland Pełny etat

    **Job Overview**TN Poland is seeking a skilled Customer Planner Analyst to join our team in Katowice. As a key member of our operations team, you will be responsible for managing business processes and ensuring seamless execution of customer-related activities.**Key Responsibilities:**Daily Support: Collaborate with Customer Account Managers to plan and...

  • Demand Planner

    1 tydzień temu

    Katowice, Silesia, Polska LKQ Europe GmbH Pełny etat

    Direct message the job poster from LKQ EuropeTalent Acquisition Specialist w LKQ EuropeThe Demand Planner takes responsibility for driving the creation of strong statistical forecasting through effective use of the planning solution, including parameter setting, data cleansing, outlier management etc.Increase the positive forecast value of the consensus...

  • Global Customer Experience Business Analyst

    1 tydzień temu

    Katowice, Silesia, Polska Rockwell Automation, Inc. Pełny etat

    Global Customer Experience Business AnalystRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide...

  • Global Customer Experience Business Analyst

    3 dni temu

    Katowice, Silesia, Polska Rockwell Automation Pełny etat

    Global Customer Experience Data AnalystApply remote type On-site locations Katowice, Poland time type Full time posted on Posted Yesterday job requisition id R25-398Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world...

  • Senior Material Planner – Assistant Manager – French– Hybrid Katowice

    2 dni temu

    Katowice, Silesia, Polska Genpact Pełny etat

    Job Description - Senior Material Planner – Assistant Manager – French– Hybrid Katowice (CPG055486)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...

  • Trade Promotions Manager

    7 dni temu

    Katowice, Silesia, Polska TN Poland Pełny etat

    **About Us**TN Poland is a global professional services firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.**Job Summary:**We are seeking a skilled Customer Planner Analyst to join our operations team in Katowice....

  • Category Demand Planner – Assistant Manager – French – Remote PL

    7 dni temu

    Katowice, Silesia, Polska Genpact Pełny etat

    Job Description - Category Demand Planner – Assistant Manager – French – Remote PL (CPG057438)Inviting applications for the role of Category Demand Planner – Assistant Manager – French – Remote PLResponsibilities:Generate weekly forecasts from statistical through to final operations forecastWork with stakeholders to understand historical trends,...