Transaction Monitoring Specialist

1 tydzień temu

Kraków, Lesser Poland careersinpoland Pełny etat

Main Page / Jobs / Transaction Monitoring Specialist - English speaking - Hybrid

Transaction Monitoring Specialist - English speaking - Hybrid

Teleperformance

Level: specialist

Working hours: Full time

published 2025/03/25

About us and our team:

About your future role:

Are you detail-oriented with a passion for identifying patterns and solving complex problems? We are looking for a dedicated and analytical Transaction Monitoring Specialist to join our team.

In this role, you will monitor transaction data, investigate suspicious activities, and collaborate with internal and external stakeholders to ensure the integrity of financial transactions. If you have a strong understanding of financial crime prevention, fraud detection tools, and compliance regulations, this could be the perfect opportunity for you

Your key tasks and responsibilities are:

  • Monitor and Analyse Transactions:
    Continuously review transaction data and account activities for signs of fraud, using detection tools and identifying suspicious patterns.
  • Investigate Suspicious Activity:
    Investigate flagged transactions and customer accounts, verifying potentially fraudulent actions and escalating high-risk cases to senior analysts.
  • Report and Document Findings:
    Maintain detailed records of investigations, report suspicious activities to the appropriate teams, and provide regular updates on fraud trends.
  • Collaborate with Stakeholders:
    Communicate with customers, internal teams, and external parties (e.g., law enforcement) to resolve fraud cases and implement security measures.
  • Assist in Financial Crime Prevention:
    Support the development of prevention strategies, stay updated on emerging threats, and provide input to improve detection systems and processes.
  • Analytical and Detail-Oriented: Ability to analyse transaction data, spot patterns, and identify anomalies with great attention to detail.
  • Knowledge of Financial Crime Tools: Familiarity with fraud prevention systems, transaction monitoring software (like SAS-FM, Brighterion, Feedzai, ARIC, or similar), KYC platforms and basic understanding of financial crime tactics.
  • Understanding of Financial Systems and Compliance: Basic knowledge of banking, payment systems, and regulations like AML, KYC, and fraud-related compliance standards.
  • Communication and Problem-Solving Skills: Ability to clearly document findings, escalate issues, and communicate with customers and internal teams to resolve fraud cases.
  • Relevant Experience or Education: Background in finance, risk management, or customer service, with exposure to fraud detection or financial crime prevention; certifications (e.g., CFE, CAMS) are a plus (3-years or more).

We will offer you:

  • An opportunity in a valued fin-tech company in an interesting and always expanding market.
  • Appropriate training and support with high-quality standards.
  • Employment Contract.
  • Medical, life, accident & critical illness.
  • Sports benefits.
  • Entertainment events for employees.
  • Trainings and courses.
  • Awesome colleagues and great team spirit with a positive and professional mindset.
  • Opportunity for interesting career and growth path internally.
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