External Channel Manager Ortho

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Jhonson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Customer Management

Job Sub Function

Multi-Family Customer Management

Job Category

People Leader

All Job Posting Locations

Prague, Czechia, Warsaw, Masovian, Poland

Job Description

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The External Channels Manager Orthopedics - Baltics, Poland & Czech Republic is responsible for developing and executing strategies that drive sales growth through distributor partners.

Key responsibilities include managing distributor relationships, overseeing sales performance, and ensuring alignment with company objectives.

This role focuses on distributor engagement and management, nurturing relationships while handling sales demand planning and inventory management. The incumbent will coordinate operational activities such as pricing and rebate governance, along with contract management, ensuring that all agreements are executed efficiently and in compliance with company standards. Additionally, the position involves oversight of distributor product training to enhance their capabilities and drive performance. The incumbent will also oversee due diligence actions in partnership with Healthcare Compliance (HCC), Legal, and Business Compliance teams, ensuring adherence to regulatory requirements and company policies.

Essential Duties And Responsibilities

Distributor Engagement

• Monitor existing contracts and initiate necessary adjustments or lead renewal process of contracts
• or any new agreements following a strict due diligence process
• Distributor GTM Model Transition: Take necessary steps to ensure the full transition of any Go-To-Market

Market (GTM) Model Changes, Including

• Assessing current processes to align with the distributor model.
• Developing and implementing a structured plan to achieve full conversion to the distributor GTM
• model & coordinating with cross-functional teams to support a seamless transition.

Sales Forecasting and Planning

• Generate accurate sales forecasts for the upcoming fiscal year as part of the Business Plan (BP).
• Gather product-based sales projections from distributors and share insights with leadership.

Operational Coordination and Inventory Management

• Work closely with operations to ensure seamless product availability, aligning sales forecasts with order fulfillment.
• Collaborate with the Marketing Manager or Product Manager to monitor and report on marketing strategy execution in the field, providing feedback on changing conditions
• Manage current operational matters in line with J&J procedures
• Performance Management and Team Development
• Ensure field teams adhere to key performance metrics and drive continuous performance
• improvement.
• Support any credit/rebate/turnover bonus (TBO) calculations for finance accruals; coordinate final credit/rebate/TOB calculations and ensure necessary data for Customer Service payments
• Address any issues related to team performance, behavior, or compliance promptly, escalating to appropriate leadership as necessary.
• When necessary, performance manages current distributors and resource and acquire new export partners for future revenue growth.

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