Customer Service – Senior Process Associate

1 tydzień temu

Warszawa, Mazovia, Polska Genpact Pełny etat

Job Description - Customer Service – Senior Process Associate - Polish – Hybrid Warsaw (BFS043405)

Inviting applications for the role of Customer Service – Senior Process Associate - Polish – Hybrid Warsaw

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Responsibilities
  1. Responsible for the operational tasks of Customer Service – processing of Client dispositions (leasing contract management)
  2. Cooperate with local Customer Service organizations
  3. Implement improvements to current processes
  4. Involvement in projects related to Customer Service area
Qualifications we seek in youMinimum Qualifications / Skills
  1. High School Degree / relevant year of Customer Service experience
  2. Customer Focus
  3. Bias for action (focus on results and use of intelligent risk taking)
  4. Team Alignment (team player; supports and respects others)
  5. Accountability and responsibility (personally driving change and using operational discipline to deliver on the promise)
  6. Growth Mindset (placing a fresh emphasis on innovation and having the ambition to grow)
  7. Good communication skills, ability to cooperate with external and internal customers
  8. Problem solving and decision-making ability
  9. Ability to work with various IT applications (LEO, SAP BI reporting tools, etc.)
Preferred Qualifications/ Skills
  1. Analytical skills
  2. Ability to work effectively under pressure
  3. Knowledge of MS Office
What can we offer?
  1. Attractive salary
  2. Stable job offers - employment contract
  3. Work in a multicultural and diverse environment with employees from over 30 countries
  4. Genpact supports professional training and great career development opportunities
  5. Free access to our award-winning learning platform
  6. Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy

As an Equal Opportunity Employer, we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

#J-18808-Ljbffr

  • Customer Service – Senior Process Associate

    1 tydzień temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Job Description - Customer Service – Senior Process Associate - Polish – Hybrid Warsaw (BFS043406)Inviting applications for the role of Customer Service – Senior Process Associate - Polish – Hybrid WarsawGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+...

  • Customer Service Senior Process Associate Role

    7 dni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Genpact is a global professional services and solutions firm that delivers outcomes that shape the future. Our people are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We invite you to apply for the role of Customer Service – Senior Process Associate, where you will be responsible for operational...

  • Customer Service Call Center Agent– Senior Process Associate

    4 tygodni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Job Description - Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland (BFS042319)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create...

  • Customer Service – Senior Process Associate

    7 dni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

  • Senior Customer Service Process Specialist

    7 dni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    At Genpact, we serve leading enterprises with deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.The Customer Service – Senior Process Associate role involves managing client dispositions, delivering customer service process KPIs, and collaborating with local teams. As a team player, you will...

  • Remote Customer Service Senior Process Manager

    2 tygodni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Are you an experienced Customer Service professional looking for a new challenge? We have an exciting opportunity for a Customer Service Senior Process Associate in our Remote Poland office.The successful candidate will be responsible for performing operational tasks, resolving customer inquiries, and implementing process improvements to ensure efficient...

  • Hybrid Customer Service Senior Associate Job

    1 tydzień temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    About Us:Genpact: A Global Leader in Professional ServicesGenpact is a leading global professional services firm that delivers business process outsourcing and operations management services to companies around the world. Our mission is to help clients achieve outstanding results through our commitment to quality, innovation, and customer satisfaction.Job...

  • Customer Service – Senior Process Associate

    4 tygodni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Job Description - Customer Service – Senior Process Associate - Polish – Remote Poland (BFS041745)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...

  • Customer Service Senior Process Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Genpact is a global professional services and solutions firm that delivers outcomes to shape the future.We are seeking an experienced Customer Service Senior Process Associate to join our team in Remote Poland. The ideal candidate will be responsible for performing operational tasks within our Auto-finance Call Center and Customer Portal, ensuring accurate...

  • Process Improvement Senior Associate

    7 dni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Genpact serves leading enterprises with deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.The Customer Service – Senior Process Associate role involves working closely with local customer service organizations to deliver different customer service processes KPIs and implement improvements to...

  • Customer Service Associate

    1 tydzień temu

    Warszawa, Mazovia, Polska Coccinelle Pełny etat

    Customer Service AssociateCoccinelle is looking for a friendly and approachable Customer Service Associate to join our team in Warsaw.This is an excellent opportunity to develop your customer service skills and work in a fast-paced retail environment.Key responsibilities:Provide exceptional customer service to ensure a positive shopping experienceAssist...

  • Customer Service Associate

    1 tydzień temu

    Warszawa, Mazovia, Polska Community Bank, NA Pełny etat

    Job DescriptionAs a Customer Service Associate at Community Bank, N.A., you will have the opportunity to work in a dynamic environment where you can build strong relationships with customers and help them achieve their financial goals.Act as a liaison between customers and bank representatives to resolve any issues or concerns.Process financial transactions...

  • Process Associate

    1 tydzień temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    About GenpactAt Genpact, we deliver outcomes that shape the future. With over 125,000 people across 30+ countries, our global team is driven by a shared passion for innovation and collaboration.Job OverviewWe are inviting applications for the role of Process Associate in our Customer Service team. As a key member of our remote Poland-based team, you will be...

  • Customer Service Call Center Agent– Senior Process Associate

    3 tygodni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Job Description - Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland (BFS042319) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create...

  • Senior Process Associate

    2 tygodni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    At Genpact, we are shaping the future by delivering outcomes that matter. As a Senior Process Associate, you will be part of our team driving customer service excellence in a dynamic work environment.Our company is built on a foundation of respect and integrity, with a focus on innovation and customer satisfaction. We are committed to creating a workplace...

  • Customer Service – Process Associate

    3 tygodni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Job Description - Customer Service – Process Associate - Polish – Remote Poland (BFS041310)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...

  • Customer Service – Process Associate

    3 tygodni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Job Description - Customer Service – Process Associate - Polish – Remote Poland (BFS042284)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...

  • Customer Service Representative

    1 tydzień temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    Job Description:Genpact OverviewGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Customer Service Senior Associate RoleThis role is responsible for...

  • Senior Customer Support Associate

    2 tygodni temu

    Warszawa, Mazovia, Polska Genpact Pełny etat

    We invite applications for the role of Customer Service Senior Process Associate in our Remote Poland office.This position involves performing operational tasks, resolving customer inquiries, and implementing process improvements to ensure efficient customer service processes. The ideal candidate will have strong communication skills, experience in claims...

  • Customer Service Associate

    1 tydzień temu

    Warszawa, Mazovia, Polska TN Poland Pełny etat

    At TN Poland, we are looking for a highly skilled Customer Service Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, and live chat.Key Responsibilities:Serving as the primary point of contact for customers, responding to inquiries, resolving...