Sales Support

6 dni temu

Poznań, Greater Poland PayU Pełny etat

Support sales teams by handling administrative tasks, analyzing market and competitor data, resolving minor key merchant queries, preparing documents, and assisting with RFPs and RFIs to allow them to focus on hunting and farming.

Responsibilities And Key Activities

  • Big merchant onboarding process support (gathering documents do KYC/AML, following and pushing internal processes)
  • RFPs and RFIs support with collecting all necessary documents, consents, etc. to prepare offer
  • Supporting contract negotiation with big merchants
  • Initial trainings for new big merchants to support them with new PSP
  • Building educational database for Sales
  • Market and competitors analysis (trends, new products, features, strategies etc.)
  • Facilitating Risk-DS merchants verification processes
  • Trainings for new sales commers
  • Collecting data and other materials for QBRs and meeting with big merchants
Qualifications And Experience
  • Sales Experience: 3+ years of experience in direct B2B sales
  • Understanding of the SMB landscape, including industry trends, challenges, and opportunities.
  • Experience in e-payments, fintech or ecommerce sector.
  • Confidence in negotiating terms that benefit both the company and the merchants.
  • Strong communication skills: Excellent verbal and written communication.
  • Collaborative mindset: Ability to work well across internal teams, ensuring seamless coordination and support.
  • Market Knowledge: Understanding of the SMB landscape, including industry trends, challenges, and opportunities.
  • Fluency in English: Both written and spoken proficiency.
  • CRM Proficiency: Familiarity with CRM software – Salesforce (not obligatory)
Skills & Knowledge
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to articulate value propositions effectively.
  • Negotiation Skills: Strong negotiation and closing skills, with the ability to handle objections and finalize agreements.
  • Self-Motivated: Highly self-motivated with a strong work ethic, capable of working independently and as part of a team.
  • Adaptability: Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to assess client needs and tailor solutions accordingly.
BEHAVIOURAL COMPETENCIES
  • Customer-Centric Mindset: Prioritize the needs and satisfaction of merchants, demonstrating empathy and responsiveness in all interactions.
  • Proactive Approach: Take initiative in identifying opportunities and addressing challenges, showing a strong drive to achieve results.
  • Effective Communication: Communicate clearly and persuasively, both verbally and in writing, to engage and influence potential merchants.
  • Adaptability: Remain flexible and open to change, adjusting strategies and approaches based on feedback and evolving market conditions.
  • Team Collaboration: Work effectively within cross-functional teams, fostering cooperation and sharing insights to achieve common goals.
  • Problem-Solving Orientation: Approach challenges with a solution-focused mindset, using critical thinking to navigate obstacles and identify effective resolutions.
  • Time Management: Effectively prioritize tasks and manage time to meet deadlines and achieve sales targets without compromising quality.
  • Negotiation Savvy: Exhibit strong negotiation skills, confidently addressing objections and reaching mutually beneficial agreements with merchants.

PayU is a leading online payment service provider dedicated to creating a fast, simple and efficient payment process for merchants and buyers. PayU has a core focus on matching merchants' needs with the way consumers shop and pay. PayU provides fast, simple and secure payment solutions in 16 high growth markets such as Asia, Central and Eastern Europe, Latin America, the Middle East and Africa. PayU's strength lies in its local approach: valuing local language and culture, its entrepreneurial spirit and the quality of its people. Together, PayU creates excellent consumer experiences by focusing on being a great and dynamic place to work.

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