Aktualne oferty pracy związane z Senior IT Support Engineer - Warszawa, Mazovia - Michael Page
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Senior IT Support Engineer
4 tygodni temu
About Our Client
Our client is a Scandinavian software development organization specialized in Network OSS systems and BSS solutions.
Job Description
In this role, your primary responsibility will be to provide product support for BECS and BBE to our customers. You will report directly to the Support Manager.
To succeed in this position, it is essential to understand and identify customer needs. You will need to keep up to date with our products, dependent products, and technologies to gain a deeper understanding of the products and their use for our customers. You will be an ambassador for the company and the products provided, in our effort to deliver excellent service and high customer satisfaction.
The Successful Applicant
English Skills:
- Fluent in English, particularly in speaking.
- Proven experience working with international customers using English on a daily basis.
- Experience from working for a telco operator or equipment vendor.
Technical Skills:
- Extended knowledge and a couple of years of experience in the IT and telecom industry.
- Aspires to develop towards DevOps or already has DevOps experience.
- Strong experience in troubleshooting telecommunication network issues or Linux/Windows systems issues.
- Ability to analyze logs effectively, using tools dedicated to analyze logs.
- Relevant certifications (e.g., CompTIA, Cisco, AWS) that would be beneficial for the role.
Team Collaboration: Highlight the ability to work effectively in a team environment and collaborate with cross-functional teams.
What's on Offer
- Umowa o Pracę
- Praca Hybrydowa
- Luxmed
- UDEMY Business
- Siłownia w budynku
