Enterprise Operations Senior Payroll Specialist with German Professional Krakow, PL

2 tygodni temu

Kraków, Lesser Poland Avature Pełny etat

As Senior Payroll Specialist, depending on the specifics of the assigned countries, you will be responsible for:

  1. Executing end to end payroll processing and any additional payroll processes for smaller entities in big countries
  2. Providing corresponding customer service

Your role will include close collaboration with the customer, payroll stakeholders, and third-party providers.

People successful in this role demonstrate payroll knowledge, ability to perform the tasks in compliance with existing procedures, high customer focus, excellent communication skills, and proactiveness.

Your Role and Responsibilities

Payroll Operations:

  1. Deliver the highest quality of service in payroll operations by executing all activities in compliance with existing procedures, legal regulations, and customer requirements.
  2. Process any payroll data in accordance with legal, IBM, and customer requirements related to personal data protection.
  3. Ensure the timeliness and accuracy of end-to-end payroll processing.
  4. Partner with the customer's stakeholders to resolve any issues related to payroll inputs.
  5. Carry out the validation of payroll transactions and collaborate with payroll stakeholders to resolve any issues.
  6. Process payroll payments in the bank system including any controls and initiate the treasury release.
  7. Monitor the status of payroll payments and handle the rejections.
  8. Perform any statutory/compliance activities (registration of new employees, filing of tax returns, etc.) as required for the assigned countries.
  9. Collaborate with BPO Country Lead to reply to any queries or requests from the local authorities.
  10. Execute the process of electronic payslips handling.
  11. Report the status of payroll activities in a timely and accurate manner and communicate any risks to payroll processing or deadlines in accordance with escalation paths.
  12. Support year-end processes or any other country-specific processes not related to monthly payroll runs.
  13. Initiate and actively support any continuous improvement activities or other process and/or tools improvements using the existing change management channels.
  14. Request DTP updates if required.
  15. Deliver the highest quality of response to customers through our service desk by demonstrating your process knowledge, respect for the customer, and accountability in the provision of answers.
  16. Actively take part in any activities focused on continuous improvement of customer service.
  17. Execute all activities in compliance with existing procedures.
General:
  1. Keep the knowledge of processes and country-specific information up to date by attending recurring courses or any other training activities as well as using existing documentation.
  2. Act as back-up for team members and/or additional functions as assigned by supervisor.
Required Education

None

Preferred Education

Bachelor's Degree

Required Technical and Professional Expertise
  1. Previous experience in HR or payroll operations (2-3 years in an independent position in payroll preferred).
  2. Curiosity and need to understand both the details and the context.
  3. Quick learner with a desire for continuous improvement.
  4. Sense of ownership of assigned tasks.
  5. Fluent command of English that enables clear and concise communication.
  6. Fluent command of German language that allows for fluent payroll-related communication.
  7. Excellent organization and management of own work.
  8. Ability to coordinate the execution of payroll cycle.
  9. Accuracy and attention to details.
  10. Ability to cope with different situations, different requirements, uncertainty, and pressure of time.
  11. Attitude to view problems as issues to be solved rather than obstacles.
  12. Good knowledge and practice in using MS Office.
Preferred Technical and Professional Experience

Knowledge of German payroll/tax system.

Other Relevant Job Details

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Job Title: Senior Payroll Specialist with German

Job ID: 17337

City / Township / Village: Krakow

State / Province: Poland

Work arrangement: Onsite

Area of work: Enterprise Operations

Employment type: Regular

Position type: Professional

No Travel

Company: (0855) IBM BTO Business Consulting Services Sp.z.o.o.

Shift: General (daytime)

Is this role a commissionable/sales incentive based position?

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