Implementation and Support Consultant

1 tydzień temu


Katowice, Silesia, Polska Shiji Group Pełny etat
Implementation and Support Consultant | Payment Solutions

1 day ago Be among the first 25 applicants

Company Description
Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more.

Founded in 1998 as a network solutions provider for hotels, and later changed to a software provider for the whole consumer market, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets.

Shiji is committed to connecting the global business of hospitality. We provide an integrated suite of technological solutions that empower hotel, retail, food, and entertainment companies to better connect with their guests.

Job Description
To support our Financial Services / Payment team, we are looking for a Support and Implementation Consultant who will provide technical consultancy initially to our Hospitality customer base across the EMEA region. You will also work closely with product teams across the broader Shiji business to ensure the successful implementation of our payment solutions in conjunction with our portfolio of other hospitality-centric solutions.

WHAT YOU'LL DO:

  • Install Shiji Payment solutions at customer sites
  • Provide Operational Support to customers in the field as and when required
  • Pickup support overflow from the Operations Team in the APAC region
  • Take customer sites live with integrated payments in conjunction with other Shiji products.
  • Assist Product Management to test new releases and new functions as they are released.
  • Perform release updates as required
  • Provide possible solutions for functional gaps in the solution
  • Work closely with other product teams to ensure that the configuration of software meets clients' requirements.

Qualifications

  • Experience in a similar role
  • You have the same passion for the Hospitality industry as our customer's passion to serve their guests
  • Strong analytical, organizational, communication and people skills required
  • Ability to work and thrive in a multi-tasked and fast-paced environment
  • Professional 'get it done' attitude and work ethic

What benefits do we offer?

Health & Safety

  • Private medical care with dentists package for you and your family - Medicover
  • Group life insurance for you and your partner - UNUM
  • Multisport card included in the MyBenefit package

Working conditions & Development

  • Dell laptop, keyboard, mouse, wireless headphones and monitor
  • 40h for development during work time
  • Free access to group language lessons
  • Udemy platform
  • In-house workshops, training sessions or meet-ups

Extras you may like

  • MyBenefit cafeteria and 527 (or 310 depending on your choice of other benefits) points per month to be used in vouchers
  • Referral bonus if you refer a new employee (6500 PLN gross or more, depending on the position)
  • Subsidy for the purchase of glasses (300 PLN/year)
  • Free parking 3 minutes from the office or shared underground parking (can be reserved - first come, first served)
  • Chill room with table football & PlayStation
  • Free snacks (every day)

You can apply by sending your CV by Apply Now or to the Recruiter Dominika Żłobicka.

Please don't forget to put the clauses you accept in your resume:
I agree that my personal data will be processed by Shiji Poland Sp. z o. o. in order to recruit for the position I am applying for.

I agree to the processing of my personal data by Shiji Poland Sp. z o. o. for the needs of future recruitment.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
  • Industries: Software Development

Referrals increase your chances of interviewing at Shiji Group by 2x.

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