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Customer Success Consultant

1 tydzień temu

Katowice, Silesia, Polska SolarEdge Technologies Pełny etat

We are seeking a highly motivated Customer Success Consultant to join our team at SolarEdge Technologies. As a Customer Success Consultant, you will play a crucial role in ensuring the success of our customers by providing them with exceptional technical support and guidance.

Key Responsibilities
  • You will serve as the main technical point of contact for clients, ensuring their technical needs are met and providing expert guidance on PV solutions.
  • You will build and maintain strong relationships with clients, understanding their business and technical requirements to deliver tailored solutions.
  • You will collaborate with sales, product, and customer support teams to address client needs and deliver comprehensive solutions.

We are looking for an individual with a passion for delivering exceptional customer experiences and a proven track record of success in a customer-facing role. Your excellent communication and problem-solving skills will enable you to effectively communicate complex technical information to clients.

Qualifications
  • 2+ years of experience in a customer-facing role.
  • Strong understanding of solar electric products or similar.
  • Exceptional listening and questioning skills.
  • Fluent English language skills.