Senior Research Associate
3 tygodni temu
Job Title: Senior Research Associate
Job Summary:This role is focused on the delivery of projects and tasks, driven by key performance indicators (KPIs), while managing the performance of a team whose primary function is to train an artificial intelligence engine.
You will work on training AI to interact with humans in new ways, helping the AI learn how to collaborate with humans by interacting with various software tools.
Responsibilities:- Collaborate in a fast-paced environment
- Lead and manage team members in project execution
- Set targets for the team (KPIs) for projects
- Monitor progress against KPIs
- Attend daily stand-ups with clients
- Troubleshoot errors and answer team questions
- Perform quality audits
- Contribute to daily and weekly reports
- Develop and implement new processes within areas of ownership
- Train junior team members on processes and best practices
- Own deliverables ensuring tasks are completed on time with quality
- Think strategically about end-to-end processes and improvement opportunities
- Identify process risks and recommend solutions
- Learn new software programs on the job
- Technical aptitude or experience working with AI
- Leadership experience and performance management skills
- Experience managing KPIs
- Strong attention to detail
- Critical thinking and problem-solving skills
- Strong analytical skills
- Process improvement experience
- Aptitude for working with Google Sheets, Zoom, and Slack
- Proactive approach, including accountability, transparency, and teamwork
- Ability to learn on the job
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