Business Process Manager
1 tydzień temu
WHAT YOU'LL BE WORKING ON
- Serve as the main point of contact between departments (IT, Operations, Finance, Bizdev) to align and improve cross-functional workflows.
- Create process maps, flowcharts, and SOPs to document and improve workflows, identifying inefficiencies and areas for improvement.
- Continuously evaluate and improve processes to increase efficiency, productivity, and alignment with company goals.
- Work with stakeholders to gather and document business and technical requirements for process improvements.
- Lead the integration of new processes and technologies across departments, ensuring smooth transitions and minimal disruptions.
- Analyze data to evaluate process performance, identify trends, and provide improvement insights.
- Work closely with teams to ensure alignment on goals, timelines, and process changes.
- Provide training on new processes and ensure consistent implementation across teams.
- Track key performance indicators (KPIs) to measure process improvements and the success of cross-team collaboration.
- Address and escalate issues when needed to ensure timely resolution and avoid operational disruptions.
WHAT YOU NEED TO SUCCEED IN THIS ROLE
- 2-4 years in business process analysis or similar roles, with experience working with multiple teams.
- Bachelor's degree in Business Administration, Finance, Information Systems, or a related field; certifications (e.g., Six Sigma, BPM) are a plus.
- Technical Skills:
- Proficient in process mapping tools (Visio, Miro).
- Advanced Excel skills (pivot tables, formulas, data analysis).
- Data analysis (Basic SQL Queries, data aggregation and transformation, data cleaning, summarizing, and visualization).
- Experience with data visualization tools (Tableau, Power BI).
- Knowledge of automation tools and basic Python is a plus.
- Strong ability to analyze workflows, spot inefficiencies, and suggest improvements.
- Excellent written and verbal communication; ability to explain complex ideas clearly to different audiences.
- High attention to detail in documenting processes, reporting, and analyzing data.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Fluent in English and Russian.
- Familiarity with industry-specific practices (PSP, acquiring, payment gateway) is a plus.
WHAT WE OFFER
- An opportunity to make something great even greater; you can be the reason why we grow, develop, and become the best fintech company on the market
- Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us.
- Work with coworkers who are passionate about their business.
- Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews.
- The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees.
- Remote type of work.
- 20 days of vacation time; bank holidays; sick leaves; additional birthday day off.
- Team building events and corporate parties.
You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture
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