Customer Service Agent
3 tygodni temu
About the Job
We are looking for a dynamic Customer Service Agent (Export Specialist) with English skills to join our team in Warsaw, Poland.
Key Responsibilities:
- Provide support for logistics issues to customers in the Middle East and Africa region.
- Manage customers' orders and assist in providing current shipping status on existing orders.
- Process export documentation.
- Resolve product or service problems by clarifying customer complaints and selecting the best solution.
- Ensure quality service to both internal and external customers.
- Arrange cargo pick-up/transfer with logistics providers.
- Collaborate with customers, financial department, logistics department, and dealer managers regarding order and shipment conditions to the MEA region.
- Improve service level for MEA customers by collecting and analyzing customer information.
Requirements
- Previous experience in international trade (Payment conditions, Incoterms, etc.).
- Proficiency in English (both spoken and written).
- Customer service orientation and good communication skills.
- Quality focus and problem-solving skills.
What We Offer
- Contract of employment for long-term collaboration.
- Annual bonus.
- Festive benefits paid in April and December.
- Hybrid work model (3 days a week from home).
- Medical care with basic dental package.
- Possibility to extend medical care to family members and/or Damian Medical Center.
- Life insurance with possible extension for family members.
- Medicover Sport card.
- Language courses.
- Paid employee referral program.
- Space for initiatives, charity & CSR actions, and improvement ideas.
- Supporting development through vast training offer.
- Discounts for meals and cosmetics at Poleczki & Platan Business Park.
- Diverse and inclusive workplace.
-
Bilingual Customer Service Agent
2 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatWe are seeking a skilled Bilingual Customer Service Agent to join our team at LeasingTeam Professional. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in Bulgarian and supporting colleagues with language-related tasks.About the Company:We are a leading provider of outsourced customer support,...
-
Native Polish Customer Service Agent
6 dni temu
Warszawa, Mazovia, Polska PayU S.A. Pełny etatWe are looking for a highly motivated and results-driven Native Polish Customer Service Agent to join our team at PayU S.A. As a key member of our customer support team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving complex issues in a timely manner.With a strong understanding of customer...
-
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout the Opportunity:Freelance Customer Service Agent with English SkillsWe are seeking a highly skilled Freelance Customer Service Agent with English skills to join our team on a freelance basis. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.The successful...
-
Finnish Language Customer Service Agent
2 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout the CompanyWe are TN Poland, a leading provider of innovative solutions. Our mission is to deliver exceptional customer experiences through our dedicated support team.We are seeking a skilled Finnish Language Customer Service Agent to join our team. As a key member of our support team, you will be responsible for handling a high volume of client calls,...
-
Warszawa, Mazovia, Polska TN Poland Pełny etatTN Poland is seeking a highly skilled English Hungarian Bilingual Customer Service Agent to join our team.As a key member of our team, you'll be responsible for delivering top-notch customer service and support to our clients. This is a fantastic opportunity for someone who enjoys working in a dynamic environment and has strong communication skills.We're a...
-
Junior Service Desk Agent
1 tydzień temu
Warszawa, Mazovia, Polska TN Poland Pełny etatOur team is looking for a Junior Service Desk Agent to join our ranks in Warsaw. As a key member of our customer service department, you will be responsible for providing excellent support to our customers via various channels.This position requires strong communication skills, empathy, and problem-solving abilities. You will be working closely with other...
-
Technical Service Desk Agent
2 dni temu
Warszawa, Mazovia, Polska Thrive IT Systems Pełny etatAbout the RoleThe Technical Service Desk Agent will be responsible for providing technical support to internal and external customers, troubleshooting and resolving technical issues, and maintaining accurate records of customer interactions. This is an excellent opportunity to join a dynamic team and contribute to the delivery of exceptional customer...
-
Customer Success Agent
6 dni temu
Warszawa, Mazovia, Polska Triskel Consulting Pełny etatWe are looking for a talented individual to fill the role of Customer Success Agent. As a key member of our Sales team, you will be responsible for ensuring seamless customer experiences and promoting the company's products.About the Job:Proactively engage with customers via outbound calls to resolve issues and promote the company's offerings.Maintain daily...
-
Warszawa, Mazovia, Polska LeasingTeam Group Pełny etatJob Title: Multilingual Customer Care AgentWe are seeking a highly motivated and experienced Customer Care Agent to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and building strong relationships with clients.About the CompanyLeasingTeam Group is a leading provider of...
-
Customer Service Quality Manager
5 godzin temu
Warszawa, Mazovia, Polska transcosmos (TCIS) Pełny etatAbout the Role:We are looking for a skilled Quality Assurance Specialist to join our contact centre team. In this role, you will work closely with agents and team leaders to ensure that we deliver exceptional customer experiences.Main Responsibilities:Develop and implement quality assurance processes to drive improvement in customer service outcomes.Conduct...
-
Polish Customer Experience Agent
3 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatWe are seeking a highly skilled customer experience agent to join our team. As a German-speaking Customer Experience Specialist, you will be the first point of contact for our German-speaking customers.About the Role:You will provide exceptional support via phone, email, and chat, ensuring a seamless experience every time. You will address inquiries ranging...
-
Customer Service Team Member
7 dni temu
Warszawa, Mazovia, Polska UBIQUITY SERVICE Pełny etatJob Title: Customer Service Team MemberAt UBIQUITY SERVICE, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member.About the Role:Provide daily operational support to ensure seamless service delivery.Greet customers and take orders in a timely and efficient manner.Manage inventory levels to...
-
Customer Service Expert in Bulgarian
2 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatWe are looking for a dedicated Customer Service Expert to join our team as a bilingual customer service agent. In this role, you will be responsible for providing exceptional customer service to our clients in Bulgarian and supporting colleagues with language-related tasks.About the Role:Responding to customer inquiries and resolving issues in...
-
International Customer Service Coordinator
21 godzin temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout This OpportunityWe are seeking a skilled Multilingual Customer Care Agent to join our team at TN Poland. As a representative, you will be responsible for providing exceptional customer service to our clients.Your Key Responsibilities:Deliver high-quality customer service through various channels;Meet performance targets for customer satisfaction and...
-
Customer Support Agent
1 tydzień temu
Warszawa, Mazovia, Polska Equinix Poland Sp. z o.o. Pełny etatCustomer Support Agent - Italian SpeakingYour responsibilitiesCustomer Support•Provides tier two(more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat troubleshoot, document, escalate, and manage trouble resolution in the best interest of the customer and company•May also have involvement in escalation...
-
Customer Support Agent
1 tydzień temu
Warszawa, Mazovia, Polska Equinix Poland Sp. z o.o. Pełny etatCustomer Support Agent - Dutch SpeakerYour responsibilitiesCustomer Support•Provides tier two(more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat troubleshoot, document, escalate, and manage trouble resolution in the best interest of the customer and company•May also have involvement in escalation...
-
Customer Support Agent
1 tydzień temu
Warszawa, Mazovia, Polska Equinix Poland Sp. z o.o. Pełny etatCustomer Support Agent - German SpeakerYour responsibilitiesCustomer Support•Provides tier two(more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat troubleshoot, document, escalate, and manage trouble resolution in the best interest of the customer and company•May also have involvement in escalation...
-
Customer Support Agent
1 tydzień temu
Warszawa, Mazovia, Polska Equinix Poland Sp. z o.o. Pełny etatCustomer Support Agent - French SpeakingYour responsibilitiesCustomer Support•Provides tier two(more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat troubleshoot, document, escalate, and manage trouble resolution in the best interest of the customer and company•May also have involvement in escalation...
-
Customer Service Sales Representative
10 godzin temu
Warszawa, Mazovia, Polska TN Poland Pełny etatJob OverviewWe are seeking a highly motivated and results-driven Sales Agent to join our team in Poland. As a key member of our Sales department, you will be responsible for proactively engaging with customers via outbound calls to provide assistance with site usage, boost activity, retention, and reactivation rates.Key ResponsibilitiesTo engage with...
-
Insurance Agent Representative
7 dni temu
Warszawa, Mazovia, Polska Countryway Insurance Co. Pełny etatAbout the Role:We are seeking a driven and goal-oriented individual to join our team as an Insurance Sales Agent. As a Bridge Insurance Sales Agent, you will be responsible for building strong relationships with community members and organizations.Key Responsibilities:Develop and implement sales strategies to increase revenue and grow existing...