HR Operations Project Manager
2 tygodni temu
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Working with inspiring and experienced colleagues, you'll find that the atmosphere in our city-centre office in Kraków is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference.
Job Overview
The Transformation Team supports PepsiCo's Global Human Resources Operations & Service Delivery in achieving its overall vision by supporting service delivery and project execution. The team specifically brings critical expertise to accelerate the adoption of new processes and technologies, and identifying and implementing automated and simplified processes.
This role requires a proactive specialist who has the energy and skills to solve process, system and operational challenges in HR Operations and Service Delivery, specifically providing automated solutions. The role will be responsible for supporting the standardization and simplification of end to end processes to provide consistent user experiences across the enterprise, increase productivity and enhance HR services/capabilities. Lean 6Sigma and PMO experience is essential, along with a background of implementation of robotic process automation (RPA) solutions.
This position will also be accountable to support designing, modifying and implementing processes for global HR technology solutions deployments, for the assigned area of the employee lifecycle, with a focus on enhancing the digital employee experience (dEEX). The person will identify and prioritize process improvement opportunities and align multiple stakeholders for implementation.
This role will have a specific emphasis on the transition and change & communication elements within the transformation agenda.
Responsibilities
- Documenting current state end to end processes for designated areas of the employment lifecycle. Analyzing current processes and identifying disconnects or problems with each activity for future root-cause review with global process owners (GPOs) and stakeholders;
- Facilitating root-cause review with stakeholders to prioritize the severity of disconnects/problems and identify root cause solutions for each disconnect/problem;
- Development & implementation of automated solutions to simplify processes;
- Documenting new end to end processes incorporating root cause solutions; lead/facilitate the review, management and approval of the new processes with stakeholders;
- Ensuring appropriate transition, communication and implementation plans are developed with relevant stakeholders for process improvements/changes;
- Implementation metrics to measure/monitor the effectiveness and efficiency of process improvements; gather feedback on processes for continuous improvements;
- Documenting and implementing new end to end processes as required.
Qualifications
Technical skills:
- Lean Six Sigma experience – minimum qualified to Green belt;
- Programming languages such as Python, Java, or C# for developing automation scripts or robotic process automation (RPA) bots;
- Knowledge of RPA tools such as UiPath, Automation Anywhere, or Blue Prism for building automated workflows;
- Understanding of APIs (Application Programming Interfaces) for integrating different systems and applications;
- Project management skills to plan, execute, and monitor automation projects, applying Lean 6Sigma, DMAIC;
- My Services application technical experience.
Analytical skills:
- Experience with process design and re-engineering;
- Subject matter expert for continuous improvement tools and methods: Lean, DMAIC, and project management;
- Ability to analyze existing processes and identify areas for automation;
- Problem-solving skills to troubleshoot issues and optimize automated workflows;
- A strong understanding of HR systems functionality and HR processes.
Communication skills:
- Strong communication, collaboration, facilitation and influencing skills with ability to interface across shared services functional areas and HR at all levels;
- Ability to work in a dynamic environment while transforming incomplete HR needs due to the evolution of Global Business Services (GBS) into well-defined requirements;
- Ability to share information across HR functions; manage stakeholders with diverse interests; make actionable recommendations;
- Ability to work collaboratively with cross-functional teams, including IT, operations, and business units, to implement automation solutions effectively.
Continuous Learning:
- Willingness to stay updated with the latest technologies and trends in automation and robotics.
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