Business Analysis Senior Team Manager, hybrid, Assistant Vice President
2 tygodni temu
Who we are looking for
The Business Analysis Senior Team Manager is responsible for managing the team of BAs and liaising with business teams in order to elicit, analyze, communicate and validate requirements for changes in business processes, policies and information systems, ensuring timely and quality deliverables.
The Manager role is to support the pipeline and resource allocation for the team, act as an SME, as well as represent the team, IFDS and StateStreet in reference to internal and external clients.
Your new role
As a Business Analysis Senior Team Manager you will be responsible for:
- Define career path and goals for direct reports on the PPR system and ensure all reports follow the BA process and deliver their tasks as per agreed SLAs;
- Ensure direct reports develop their business analysis and soft skills;
- Ensure direct reports documentation is created to the relevant standard;
- Ensure that specialist knowledge is kept current and is shared among team members;
- Support pipeline management and resource allocation;
- Support and act as delegate for IFDS ChM Poland Team Manager;
- Act as a representative for the BA Team, ChM Team, IFDS and State Street in reference to both employees as well as internal and external clients;
- Take part/ own/ drive initiatives at team/BU/ company level;
- Actively work to expand skills and area of responsibility for the team;
- Act as Subject Matter Expert, point out synergies and drive system and process improvements;
- Analyze new system enhancements/regulatory changes/ operational process improvements requests to understand in detail impact on business functions and systems;
- Work with business representatives to understand requirements, scope and acceptance criteria;
- Define mapping of 'as-is' and 'to-be' business processes;
- Interpret business needs and translate into application and operational requirements;
- Document requirements according to standard templates using natural language;
- Walkthrough requirements with Business and Technology areas;
- Work closely with developers and end users to ensure technical compatibility and user satisfaction;
- Provision of the Application Support Document;
- Writing User Manuals, Training Material and Application Support Documents as required;
- Proactively identify and contribute to the evolution of the BA Charter/Methodology to industry best practice, to meet the changing requirements of customers, to improve efficiency, or to reduce risk;
- Drive and challenge Business Units on their assumptions of how they can execute business processes;
- Mentor direct reports in more complex analysis by setting up analysis approach.
What we value
Desired skills and competencies:
- Excellent ability to communicate clearly and effectively, both verbally and in writing;
- Excellent customer and stakeholder relationship management skills;
- Excellent analytical skills – able to analyze and solve problems. Ability to identify, document and recommend solutions to business problems with accuracy;
- Excellent research and information gathering skills;
- Innovative and creative – seeks out innovative solutions and champions continuous improvement;
- Initiative – takes independent action and goes beyond what the job or situation requires;
- Excellent client focus as required to obtain business information and assist in solving problems;
- Prioritization – ability to organize workflow in order to accomplish multiple and changing priorities within specified timeframe;
- Results oriented – Strives to achieve high levels of individual and organizational performance;
- Strong communication, presentation and negotiation skills;
- Knowledge of BPMN and process modeling system (for example: Visio, Bizagi);
- Advanced knowledge of MS Office: (Excel, Word, Power Point, Outlook, Visio).
Education & Preferred Qualifications
- Higher education in economics, business, finance, management;
- Experience in team management (setting up goals, providing feedback, developing employees);
- Minimum 5 years of business analysis experience in financial services.
We offer
- Permanent contract of employment from day one;
- Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off);
- Gold medical package for employees and their families (partner and children);
- Premium life insurance package and private pension plan;
- Employee savings plan;
- Multisport Card;
- Wide range of soft skills training, technical workshops, language classes and development programs;
- Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice;
- Variety of well-being programs;
- Technical or leadership career pathway.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to a flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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