CRM Business Analyst

3 dni temu


Warsaw, Polska ITFS sp. z o.o. Pełny etat

technologies-expected :
CRM Dynamics

about-project :
Miejsce pracy: 100% zdalnie
Start pracy: ASAP
Forma współpracy: B2B
Stawka: 110-140 zł/h netto+VAT

responsibilities :
definiowanie wymagań biznesowych oraz przekładanie ich na rozwiązania biznesowe CRM, wykorzystywanie technologii przepływu pracy CRM do automatyzacji procesów biznesowych
współpraca z interesariuszami biznesowymi i IT w obszarze poprawek, aktualizacji potrzebnych do systemu CRM
identyfikacja kluczowych wymagań
dokumentowanie wymagań
udział w zarządzaniu wymaganiami, w tym zatwierdzaniu, komunikacji, identyfikowalności i ponownym wykorzystaniu
udział w przekazywaniu wymagań funkcjonalnych członkom zespołu programistów i testerów

requirements-expected :
min 2 lata doświadczenia w pracy z różnymi modułami platformy MS Dynamics CRM 365 Customer Engagement (preferowane Sales and Marketing, Customer Service, Field Service)
znajomość części dostosowywania platformy MS Dynamics CRM 365 Customer Engagement (konfiguracja modelu danych, widoki, formularze, wyszukiwanie zaawansowane, dashboard, przepływ pracy, reguły biznesowe itp.)
biegłość w korzystaniu z narzędzi Microsoft (Excel, Visio, PowerPoint, Word, Sharepoint)
znajomość j. angielskiego na poziomie min B2/C1 - warunek konieczny, praca w środowisku międzynarodowym

offered :
Możliwość długofalowego zaangażowania
Przejrzyste warunki współpracy w firmie o pewnej i stabilnej pozycji rynkowej oraz możliwość rozwoju
Opcjonalnie możliwość skorzystania z benefitów (pakiet medyczny i sportowy oraz pakiet księgowy)

benefits :
dofinansowanie zajęć sportowych
prywatna opieka medyczna


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