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2nd Level Support Engineer with Linux and German
3 miesięcy temu
technologies-expected :
Bash
SQL
Linux
responsibilities :
Incident Management: issues related to monitoring, logging, user management, and program errors. Handle tasks in Request Fulfillment, Problem Management, and Change Management.
Application Maintenance: Perform preventive maintenance, manage software changes, and oversee software release processes.
User Support: Provide assistance and support to authorized users.
Collaboration: Work closely with application managers and other support teams to ensure seamless operations.
requirements-expected :
Minimum of 3 years in application maintenance and 2nd level technical support.
Proven hands-on experience in Linux/BASH.
German ang English language (min. B2 level)
Proficiency in CLI Environment - Linux
BASH + SQL (desired)
IT System Architecture general understanding
Familiarity with ITIL frameworks, with experience providing 2nd level support.
Experience with ticketing systems
Analytical mindset
Strong motivation and ability to work effectively under pressure.
Willingness to work within a service window from 6:00 to 18:00 CET
Flexibility to take on on-call duties and occasional weekend shifts for release management, testing support, or other urgent needs.
offered :
Wellbeing programs & work-life balance - integration and passion-sharing events
Private medical and dental care
Benefits platform – shopping, cinema, sport etc.
Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program
Courses and certifications e.g. Google Cloud, AWS, ITIL
Conferences and Expert Communities
Gift packages for special occasions: Easter, Christmas, Children’s Day
Appreciation for seniority: additional days off, Atos Jubilee gifts
Remote working or commuting allowance
Charity and eco initiatives
Flexible working hours
Your benefits could vary depending on employment contract type
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
retirement pension plan
preferential loans
no dress code
coffee / tea
leisure zone
christmas gifts
sharing the commuting costs
employee referral program
charity initiatives
extra leave
global IT projects
new technologies
