Solution Expert with German and English

4 tygodni temu


Warsaw, Polska Diebold Nixdorf Pełny etat

JOB DESCRIPTION
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Due to continued growth, we are looking for a Solution Expert with German and English to provide support to Diebold Nixdorf Service Operations and local service Partners. As part of this team, you will deal with all technical problems and identify solutions for numerous Diebold Nixdorf system and third-party products in close cooperation with Field Processes and Tools - Product Support. You will be the first point of contact for our senior field service engineer in case of Hard-or Software problems.

RESPONSIBILITIES
Creating, reviewing and improving technical documentation and problem reports
Assisting in customer project piloting for moderately complex products
Assuming responsibility for complex tasks relating to the management and further development of the group's internal processes
Supporting a medium/large-sized product range, not just in terms of the number of products but also in terms of their complexity and similarities to other supported products
Processing support inquiries from local partners and local Service Operations. This includes activities such as: analysis of empirical errors, evaluation of trace and log files, on-site system repair in escalation cases
Monitoring (complex) product benchmarks (e.g. failure frequency). Generating corresponding evaluations and statistics and forwarding them to the appropriate party for resolution (Field Processes and Tools - Product Support, Professional Services, etc.)
Manage all technical aspects for assigned products from introduction to the local market till end of service

QUALIFICATIONS
Working experience in technical functions
Advanced spoken and written German (at least C1 level) and English (at least B2 level)
Network knowledge (topology, router, switch, proxy, routing, VLANs, DNS, DHCP) and scripting language for windows
Experience in administration of customer IT infrastructure
Understanding of Service Desk (area) general processes

We offer you:
Contract of employment
Trainings from the first day of work
Insight and Knowledge of cutting-edge technologies
Various options for personal development (career paths, internal recruitment, trainings, assisting ad hoc projects etc.)
Possibility to use foreign languages on a daily basis
Teamworking and supportive atmosphere
Wide range of benefits:
life insurance,
private medical care,
Multisport card,
26 days of holiday regardless seniority,
over 8000 industry recognised certified trainings,
possibility of full remote work,
employee referral programme etc.



  • Warsaw, Polska Michael Page Pełny etat

    Operation Monitoring:Tracking and analyzing alerts, implementing actions to resolve them.Analyzing and monitoring the integration of customer needs and logistic planning.Responding to discrepancies in forecasts and managing inventory.Customer Inquiry Management:Registering and analyzing customer inquiries and complaints.Providing solutions and resolving...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...


  • Warsaw, Polska Andersen Pełny etat

    Summary The IT company Andersen invites a Technical Support L1 with German and English to work on a large-scale project for one of our UK customers. The customer is a leading company in the management of a network of pubs and restaurants in the UK, providing a wide choice of eating and drinking-out experiences through its well-known brands and...


  • Warsaw, Polska Andersen Pełny etat

    Summary The IT company Andersen invites a Technical Support L1 with German and English to work on a large-scale project for one of our UK customers. The customer is a leading company in the management of a network of pubs and restaurants in the UK, providing a wide choice of eating and drinking-out experiences through its well-known brands and...


  • Warsaw, Polska Randstad Polska Sp. z o.o. Pełny etat

    Service Desk Specialist with German and English Miejsce pracy: Warszawa Rekrutujemy dla Posługujesz się biegle językiem niemieckim? Sprawnie komunikujesz się w języku angielskim? Posiadasz doświadczenie zdobyte na podobnym stanowisku? Mamy pracę dla Ciebie na stanowisku Service Desk Specialist with German and English w organizacji specjalizującej...


  • Warsaw, Polska Randstad Polska Sp. z o.o. Pełny etat

    Service Desk Specialist with German and English Miejsce pracy: Warszawa Rekrutujemy dla Posługujesz się biegle językiem niemieckim? Sprawnie komunikujesz się w języku angielskim? Posiadasz doświadczenie zdobyte na podobnym stanowisku? Mamy pracę dla Ciebie na stanowisku Service Desk Specialist with German and English w organizacji specjalizującej...


  • Warsaw, Polska L.M. GROUP POLAND Sp. z o.o. Pełny etat

    We are an international recruitment agency founded in 1987, present in Poland since 2014. We specialize in recruiting for permanent and temporary positions. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for SAS with German language skills for one of our globally-reaching clients...


  • Warsaw, Polska L.M. GROUP POLAND Sp. z o.o. Pełny etat

    We are an international recruitment agency founded in 1987, present in Poland since 2014. We specialize in recruiting for permanent and temporary positions. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for SAS with German language skills for one of our globally-reaching clients...


  • Warsaw, Polska Pontoon Solutions Pełny etat

    Financial Analyst with English and German Your responsibilities Provides assistance in the formulation of departmental budget requests, including necessary documentation, investigation, and related budget impact studies.Compiles budgetary and fiscal data and prepares revenue balance statements and historical comparisons of expenditures.Prepares financial...


  • Warsaw, Polska DPD Deutschland GmbH Pełny etat

    As SAP Solution Architect (m/f/d) at the Aschaffenburg site Welcome to DPD - welcome to the future. Become part of Europe's largest parcel network and help us to reliably deliver around 400 million parcels to their destination every year! #Logistics jobs #Team spirit #TeamUpWithDPD Tasks: varied and responsible Conception of the strategic...

  • Solution Designer

    21 godzin temu


    Warsaw, Polska Schenker Technology Center Warsaw Sp. z o.o. Pełny etat

    Solution Designer Miejsce pracy: Warszawa Technologies we use Operating system Windows About the project As a Solution Designer, you will be a vital member of our agile team, reporting directly to the Squad Lead. You will take charge of the entire demand process, from requirement elicitation and specification to development and final deployment. In...


  • Warsaw, Polska Bosch Pełny etat

    Job Description We are looking for a person, who will join Business Operations Tribe at Bosch Digital (cross functional unit) - which enables Bosch Digital to deliver software faster, more reliable, with higher quality and a more efficient and effective lifecycle management while fostering a culture of collaboration and continuous improvement. In this...


  • Warsaw, Polska Bosch Pełny etat

    Job Description We are looking for a person, who will join Business Operations Tribe at Bosch Digital (cross functional unit) - which enables Bosch Digital to deliver software faster, more reliable, with higher quality and a more efficient and effective lifecycle management while fostering a culture of collaboration and continuous improvement. In this...


  • Warsaw, Polska Mars Pełny etat

    Job Description:Junior MyP&O Operation Analyst with English and German* Contract by an external partner (12 months) in Mars Global ServiceMyP&O (HR) DepartmentLocation: WarsawHybrid working What will be your key responsibilities? Resolve inquiries through various intake channels (Phone, Webchat & Business Tickets) regarding HR Programs, Policies,...


  • Warsaw, Polska Mars Pełny etat

    Job Description:Junior MyP&O Operation Analyst with English and German* Contract by an external partner (12 months) in Mars Global ServiceMyP&O (HR) DepartmentLocation: WarsawHybrid working What will be your key responsibilities? Resolve inquiries through various intake channels (Phone, Webchat & Business Tickets) regarding HR Programs, Policies,...

  • Solution Designer

    4 tygodni temu


    Warsaw, Polska Schenker Technology Center Warsaw Sp. z o.o. Pełny etat

    Operating system, Windows About the project, As a Solution Designer, you will be a vital member of our agile team, reporting directly to the Squad Lead. You will take charge of the entire demand process, from requirement elicitation and specification to development and final deployment. In addition, you'll have the exciting opportunity to accompany the...


  • Warsaw, Polska SIX Payment Services Pełny etat

    Premium Customer Service Specialist with German, English and Polish Date posted 12/08/ Location Warsaw | Poland Company Worldline This is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From...


  • Warsaw, Polska SIX Payment Services Pełny etat

    Premium Customer Service Specialist with German, English and Polish Date posted 12/08/ Location Warsaw | Poland Company Worldline This is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From...


  • Warsaw, Polska Mars Pełny etat

    JOB DESCRIPTION Job Description: Junior MyP&O Operation Analyst with English and German * Contract by an external partner (12 months) in Mars Global Service MyP&O (HR) Department Location: Warsaw Hybrid working What will be your key responsibilities? Resolve inquiries through various intake channels (Phone, Webchat & Business Tickets)...