Project Manager

4 tygodni temu

Warsaw, Polska Market Data Pełny etat

Work for Belarusians in Poland
Service IT company Market Data is inviting a Project Manager (Account Manager) to join our team.
Your responsibilities will include the following tasks:
Project Management (project = client):
Organizing the project workflow using available resources within the allocated budget, specified deadlines, and agreed-upon quality.
Approving the project concept considering the client's specifics, deciding on project launch jointly with the department head and regional director.
Defining and preparing the project plan.
Executing tasks according to the project plan, managing the project team, tracking progress, and maintaining reporting.
Preparing documentation for the support phase.
Conducting training sessions for the client's users.
Participating in personal meetings and agreed-upon events at the client's request.
Project Support:
Responding to client inquiries, solving their issues, consulting on analytics and system capabilities, training users to work with the system, receiving and processing new tasks and ideas.
Sending status updates on distributor connections, highlighting problem cases.
Configuring, filling, and updating the system and its directories.
Developing user manuals and sending them to clients.
Maintaining up-to-date reference information about the system in Wiki Redmine and the knowledge base for your department/project.
Setting technical tasks for programmers based on client requests, testing and accepting modifications, and presenting modifications to clients.
Consulting employees of other departments on emerging issues within the project.
Participating in promoting and selling the company's services to new clients.
Supporting and implementing additional system modules: online orders, marketing activities, POS materials, etc.
Monitoring client satisfaction, recording wishes, comments, questions, and problems clients encounter with the system, and informing company management.
Developing the system, identifying new opportunities or shortcomings in its operation.
Delegating tasks to the project team.
We offer:
Work in Poland with remote engagement from Monday to Friday: 09:00-18:00.
Training, participation in interesting projects, and working in a team where everyone loves what they do.  Stable and always timely salary: during the probation period (3 months) - 7000 PLN, after that - 8500 PLN. Official employment.
If you are interested and meet our expectations, please send your resume.

We expect candidates to have:
A higher education (preferably in the fields of exact sciences or project management, business).
At least 3 years of experience in project management and support, preferably in an IT company.
Fluency in Russian and English.
Ability to work with a team and distribute tasks, plan, and manage projects.
Experience in preparing and maintaining project documentation.
Skills in conducting training sessions and user education.
Experience with project management systems and CRM, MS Office (Excel, Word, PowerPoint).
Knowledge and experience with analytics systems.
A high level of responsibility and result orientation.
Excellent communication skills and time management.
Ability to quickly solve problems and make decisions.
Work for Belarusians in Poland
Service IT company Market Data is inviting a Project Manager (Account Manager) to join our team.
Your responsibilities will include the following tasks:
Project Management (project = client):
Organizing the project workflow using available resources within the allocated budget, specified deadlines, and agreed-upon quality.
Approving the project concept considering the client's specifics, deciding on project launch jointly with the department head and regional director.
Defining and preparing the project plan.
Executing tasks according to the project plan, managing the project team, tracking progress, and maintaining reporting.
Preparing documentation for the support phase.
Conducting training sessions for the client's users.
Participating in personal meetings and agreed-upon events at the client's request.
Project Support:
Responding to client inquiries, solving their issues, consulting on analytics and system capabilities, training users to work with the system, receiving and processing new tasks and ideas.
Sending status updates on distributor connections, highlighting problem cases.
Configuring, filling, and updating the system and its directories.
Developing user manuals and sending them to clients.
Maintaining up-to-date reference information about the system in Wiki Redmine and the knowledge base for your department/project.
Setting technical tasks for programmers based on client requests, testing and accepting modifications, and presenting modifications to clients.
Consulting employees of other departments on emerging issues within the project.
Participating in promoting and selling the company's services to new clients.
Supporting and implementing additional system modules: online orders, marketing activities, POS materials, etc.
Monitoring client satisfaction, recording wishes, comments, questions, and problems clients encounter with the system, and informing company management.
Developing the system, identifying new opportunities or shortcomings in its operation.
Delegating tasks to the project team.
We offer:
Work in Poland with remote engagement from Monday to Friday: 09:00-18:00.
Training, participation in interesting projects, and working in a team where everyone loves what they do.  Stable and always timely salary: during the probation period (3 months) - 7000 PLN, after that - 8500 PLN. Official employment.
If you are interested and meet our expectations, please send your resume.
,[] Requirements: Project management, CRM, MS Office, PowerPoint, Communication skills

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