Members Support Specialist

2 tygodni temu

Gdansk, Polska Rekrutacja 360 - Pracuj.pl Pełny etat

Members Support Specialist Miejsce pracy: Gdańsk Rekrutujemy dla For our Client – Arla, a Swedish-Danish cooperative and the largest dairy producer in Switzerland, we are looking for a person for the position of Members Support Specialist.
Twój zakres obowiązków Provide timely and effective front-line and operational support to our 8000+ farmer owners in 7 European countries (Denmark, Sweden, Great Britain, Germany, Luxembourg, Belgium and The Netherlands).
Proactively handle farmers' inquiries on a daily basis, ensuring high-quality, accurate, and timely support.
Maintain master data Monitor milk quality results and collaborate with other departments and external partners such as laboratories and logistics teams.
Verify documentation based on established guidelines and standards.
Support the administration of quality assurance programs related to sustainable farming practices.
Collaborate with local teams to establish strong relationships and build trust with our farmers, fostering a cooperative and supportive environment.
Contribute to the development of our knowledge library by creating informative guides and resources for farmers, enabling them to access essential information easily.
Handle ad hoc tasks on a daily basis to address any immediate needs or requests from farmers and ensure their satisfaction and trust in our services.
Wymagania pracodawcy Danish (B2+), English (C1+)
Experience Customer Service or similar fields
ability to manage complexity
prioritise tasks effectively with an enthusiastic can-do attitude
willingness to support farmers with their inquiries attention to detail
self-motivation and great organizational skills
excellent communication skills an ability to adapt to different styles to suit different audience an ability to identify process improvement
Mile widziane experience in dealing with documentation will be a plus
experience in the customer service field would be a huge advantage
experience within the Salesforce environment will be an additional advantage
Pracodawca oferuje Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)
Chill-out rooms with X-box, pool table, board games, football table and swing
Home kit – monitor, laptop, keyboard, mouse, headsets, webcam
Relocation allowance
Referral program for employees
Flexible start time between 7am and 9am
Flexible working time (start your day of work between 7-9) and home office work possibility
Language bonus Trainings with experts & professional induction in a new position
Development programs (function additions, coordinator programme)
Financial support of your education
Scandinavian working style & no dress code
Employee Assistance Program (legal, psychological, health, financial consulting, etc.)
Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
Benefity dofinansowanie zajęć sportowych
prywatna opieka medyczna
ubezpieczenie na życie
elastyczny czas pracy
dofinansowanie biletów do kina, teatru
dodatkowy urlop
Etapy rekrutacji Nasi rekruterzy dokonają selekcji CV
Rekruter przeprowadzi z Tobą wstępną rozmowę kwalifikacyjną
Po wyrażeniu przez Ciebie zgody przekażemy CV do pracodawcy
Pracodawca przeanalizuje i oceni Twoje CV
Jeżeli Pracodawca jest na TAK, skontaktuje się z Tobą
What is Recruitment 360 As Pracuj.pl, we provide our Clients - Employers with a service in which they can outsource the Recruitment process to us for the position they are currently looking for in their organization.

When implementing such a project, we act as a personnel consulting agency (number 12252).

If you are interested in this offer, apply below.
Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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