ServiceNow Senior Analyst

1 miesiąc temu


Warsaw, Polska BlueSoft Sp. z o.o. Pełny etat

Expected, BPMN, JavaScript, ServiceNow
Operating system, Windows
Your responsibilities, We are looking for a ServiceNow Business Analyst. Project is related to implementation of ITSM module and cooperation with technical agile team, consisted of developer, PO, analysts etc.
Previous professional experience as a Business/System Analys using ServiceNow platform, Ability to deeply understand and support both business and IT needs, expectations and possibilities to find suitable solution for both sides – via using best practices in areas related to user stories, acceptance criteria, problem solving, negotiations etc., Ability to analyze requirements and define requirements with the final client and advise on possible solutions, Experience in working with Agile/Scrum methodologies, Experience in using of Business Process Modeling Notation (BPMN) – flow charts etc., Minimum elementary understanding of the how technologies used in ServiceNow ecosystem (JavaScript, REST API, relational databases) work, Checking status of development and helping customers during User Acceptance Tests (UAT), Good/very good English skills (both speaking and writing)
Optional, Configuration of Business Rules, Client Scripts, UI Actions, UI Policies, Script Include, Work Flows to meet requirements, Catalogue Items – forms on Portal, record producers, Good communication skills, highly developed analytical skills, high skills of cooperation within development Team – with peers, PM and developers, ServiceNow Certified System Admin certification (or other)
This is how we work, scrum
Development opportunities we offer, external training, industry-specific e-learning platforms, intracompany training, soft skills training, substantive support from technological leaders, technical knowledge exchange within the company, time for development of your ideas
What we offer, We offer a team of fun loving, interdisciplinary technology experts and enthusiasts inspired work in a flat hierarchy:, A secure, permanent full-time job with an unusual company that has been growing dynamically for over 20 years., Cooperation with experts in their field., The ability to work with the latest technologies based on the highest standards of development., Multisport card and medical insurance., Sea adventures – we regularly sail in the Caribbean, Mediterranean or North Sea;, Remote work, but regular presence in the beginning and later occasional office visits are essential.
Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, fruits, integration events, corporate library, no dress code, video games at work, coffee / tea, drinks, parking space for employees, leisure zone, sharing the costs of a streaming platform subscription, employee referral program, opportunity to obtain permits and licenses
BlueSoft Sp. z o.o., BlueSoft is an innovative software house belonging to the Orange Group. We were established in 2002 and currently, over 1000 engineers work with us We have extensive experience in various industries. Our clients include companies from the financial, pharmaceutical, retail, banking, transport, and logistics sectors. From simple support to complex digital transformations – we effectively address technical and business needs by using almost 200 advanced technologies.
This is how we work,


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