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Technical Support Consultant- Capture

3 miesięcy temu


Krakow, Polska Medius Poland Sp. z o.o Pełny etat

technologies-expected :
XML
SQL
JSON

technologies-optional :
OCR

about-project :
We are now extending our team of developers to work with packaged ERP integrations towards our prioritized ERP systems.
As the integration developer at Medius, you will implement, maintain and update the Medius ERP connectors, ensure we combine the powers of both Medius and the ERP system offer the best end to end integration experience. Our ERP connectors are essential to the strategy and vision to help customer success.

responsibilities :
Help our customers and consultants solving complex technical problems
Troubleshoot issues within our Capture module, focusing mainly on OCR interpretation and system learning ability
Cooperate with our RnD, 1st line Support and Consulting departments
Continuously work with process improvements, learning, feedback

requirements-expected :
You have a focus on customers and analytical mindset
You like solving problems and finding a root cause
You pay attention to details
You are willing to learn new tools and technologies
You strive for quality and improve your daily work
A general understanding of technology and being computer-savvy
Experience with XML, SQL, JSON, troubleshooting of web applications
Basic understanding of programming languages (ability to read and understand a simple script)
We work in an international company, so proficiency in Polish and English languages, both written and spoken is required

offered :
International environment with a friendly working culture
Spacious office near Rondo Grzegórzeckie in a unique building (no open spaces)
Equipped kitchen with all things that help (tea, coffee, milk, Nutella, etc.)
Individual training budget: 3 000 net PLN + 5 days off
Additional 1 day off for your birthday (B-Day)
Multikafeteria program, private healthcare (LuxMed), life insurance
Integration Parties (Summer Party, Xmas Party, Game Board Party, and other spontaneous events)
Team building budget
Hybrid working model

benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
integration events
corporate library
no dress code
video games at work
coffee / tea
drinks
parking space for employees
leisure zone
employee referral program
extra leave