M365 Operations Specialist
4 tygodni temu
responsibilities :
Oversee and maintain enterprise-level M365 and O365 environments, ensuring consistent operations and swift issue resolution.
Handle incidents and service requests related to O365 and MS Office products using ITSM tools like ServiceNow or Remedy.
Execute migrations and upgrades within the O365 suite, ensuring minimal disruption to end-users.
Collaborate closely with cross-functional teams to maintain the stability and performance of M365 services.
Regularly communicate updates and generate reports on the status of operations and incidents.
requirements-expected :
At least 2 years of experience in managing M365/O365 operations.
Extensive knowledge of enterprise M365 and O365 environments.
Proven operational experience in managing incidents, migrations, and providing support for O365, MS Office products, and MS Teams.
Hands-on experience with ITSM tools such as ServiceNow or Remedy.
Strong communication skills and ability to work effectively within a team.
Proficiency in the German and English language is required.
offered :
Competitive salary based on experience.
Opportunities for professional growth and career progression.
Dynamic and collaborative work environment.
26 days of annual paid leave
Access to extensive training programs and skill enhancement courses.
benefits :
sharing the costs of sports activities
life insurance
flexible working time
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