IT Student Assistant @ Falck Digital Technology Poland Sp. z o.o.

2 tygodni temu


Warsaw, Polska Falck Digital Technology Poland Sp. z o.o. Pełny etat

For our Falck Warsaw Delivery Center we seek a motivated person to join the IT Services & Technology team as a Student Assistant. You will provide daily operational support to current and upcoming activities within the ITIL framework area. You will have the possibility to learn and gain your first working experience in a growing, multinational company – a global leader of emergency and healthcare services.

About the job
As a Student Assistant within the IT Services & Technology team you will be responsible for assistance in data analysis, proactive monitoring checks and doing basic change documentation revision for the IT Service Integration area.
We are currently engaged in multiple activities across all business units and you will be able to take part in process improvements and strategic project activities by providing your input.
What we offer:
Training, mentor support and guidance on daily basis
Possibility to gain experience in working within Global IT structures
Get deeper dive and understanding of IT processes in multinational company
About us
Global IT is responsible for managing and delivering IT services to all Falck business entities globally. We are more than 200 employees around the world with headquarters in Copenhagen. Our Falck Warsaw Delivery Center is located in Wola next to Rondo Daszyńskiego Metro and consists of >50 skilled professionals.
Careers with real life impact
Falck is an international organization of diverse professions and we offer a range of opportunities with the aim of providing our employees with fulfilling work lives.
At Falck you build your career with a global provider of emergency response and healthcare services . You have the opportunity to develop, learn and advance across positions and markets. Behind the desk or on the road, your every action helps us to be there when people need us. That’s why a career at Falck impacts more lives than your own.
At Falck you will be working with professional colleagues who act with care at heart.
Here you have thousands of colleagues always ready to step in with help and support when you need it. We have different skills and personalities but we all act with care at heart. With empathy and professionalism, we care for people in need, for each other, our company and society.
We want to help people live safer and healthier lives and not just today , that’s why we are building a Falck for the future. A company where you have the support, training and equipment you need to do your job right and make a difference for communities around us. This applies whether you make split second decisions to save the lives of others or your work supports those who do.
Our colleagues are committed to care , we care about what we do, who we work for, who we provide our services to and the people we work with. Quality and ethics take priority in everything we do. We bring value to society and people in need, by being there when they need us.

What we expect:
Student of IT or Economics interested in working with data
Skills in Microsoft Excel
Strong communication skillset
Good English, both written and oral
Attention to detail
Willingness to learn
Possibility to work in the office
For our Falck Warsaw Delivery Center we seek a motivated person to join the IT Services & Technology team as a Student Assistant. You will provide daily operational support to current and upcoming activities within the ITIL framework area. You will have the possibility to learn and gain your first working experience in a growing, multinational company – a global leader of emergency and healthcare services.

About the job
As a Student Assistant within the IT Services & Technology team you will be responsible for assistance in data analysis, proactive monitoring checks and doing basic change documentation revision for the IT Service Integration area.
We are currently engaged in multiple activities across all business units and you will be able to take part in process improvements and strategic project activities by providing your input.
What we offer:
Training, mentor support and guidance on daily basis
Possibility to gain experience in working within Global IT structures
Get deeper dive and understanding of IT processes in multinational company
About us
Global IT is responsible for managing and delivering IT services to all Falck business entities globally. We are more than 200 employees around the world with headquarters in Copenhagen. Our Falck Warsaw Delivery Center is located in Wola next to Rondo Daszyńskiego Metro and consists of >50 skilled professionals.
Careers with real life impact
Falck is an international organization of diverse professions and we offer a range of opportunities with the aim of providing our employees with fulfilling work lives.
At Falck you build your career with a global provider of emergency response and healthcare services . You have the opportunity to develop, learn and advance across positions and markets. Behind the desk or on the road, your every action helps us to be there when people need us. That’s why a career at Falck impacts more lives than your own.
At Falck you will be working with professional colleagues who act with care at heart.
Here you have thousands of colleagues always ready to step in with help and support when you need it. We have different skills and personalities but we all act with care at heart. With empathy and professionalism, we care for people in need, for each other, our company and society.
We want to help people live safer and healthier lives and not just today , that’s why we are building a Falck for the future. A company where you have the support, training and equipment you need to do your job right and make a difference for communities around us. This applies whether you make split second decisions to save the lives of others or your work supports those who do.
Our colleagues are committed to care , we care about what we do, who we work for, who we provide our services to and the people we work with. Quality and ethics take priority in everything we do. We bring value to society and people in need, by being there when they need us.

,[The role you will play an important part in:, Supporting Service Integration ITIL daily operations., Proactive checks for 6 ITIL processes (Incident Management, Major Incident Management, Request Fulfillment, Change Management, Problem Management and Knowledge Management)., Gathering feedback from multiple stakeholders., Combining data from multiple sources into one knowledgebase., Historical trends analysis., Documentation revision and update., Preparation for external audits.] Requirements: Excel


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