Senior Business Analyst with BSS

1 miesiąc temu

Gdansk, Polska N-iX Pełny etat

(#1661)

Our client  is one of Azerbaijan's leading mobile telecommunication providers, with the most significant 49% market share and 5.0 million customers. Together with N-iX, our customer plans to develop a Financial Payment Technology Platform Solution that allows B2C interactions for its impressive customer base, which includes 99.8% of Azerbaijan's population.

Scope of Function:
A Business Analyst is responsible for analyzing and optimizing billing, customer care, and other related processes in a telecommunications company by gathering requirements, developing solutions, and investigating new business requests. They document requirements for BSS/OSS/IT systems and solutions, facilitate meetings with business stakeholders and technical teams, participate in testing and implementing new features, find solutions to complex business problems related to BSS systems and processes, and prepare documentation and user instructions. The ultimate goal is to improve the efficiency and effectiveness of BSS operations while ensuring a clear understanding of requirements and solutions for all stakeholders involved.

Key Responsibilities:
Analyze and optimize business processes in the BSS area (billing, ordering, provisioning, etc.)
Investigate new business requests and analyze feasibility and impact on BSS, OSS and IT systems and processes
Develop requirements for BSS/OSS/İT system functionality
Prepare business requirements for BSS/OSS/İT solutions within projects
Facilitate meetings with stakeholders and technical teams to gather and clarify requirements
Translate technical language into business language to ensure clear understanding of requirements and solutions
Translate business language into technical language to ensure clear understanding of requirements by technical teams
Participate in testing and implementing new features in BSS systems
Find solutions to complex business problems related to BSS systems and processes

Required Background, Skills and Knowledge:
At least 2 years of experience in the telecommunications and BSS field
Knowledge of business process analysis methodologies (BPMN, UML)
Proficient in SQL and experience working with databases
Knowledge of BSS system functionality and operation principles
Bachelor’s degree in Computer Science, Computer Engineering, Information Technologies
Experience working with JIRA and Confluence
Ability to facilitate meetings and clearly communicate technical information to business stakeholders
Ability to translate technical language into business language and vice versa
Ability to investigate new business requests and analyze feasibility and impact on BSS systems and processes
Ability to find solutions to complex technical problems related to BSS systems and processes
Ability to work in a team and focus on results
Analytical mindset and ability to find non-standard solutions

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