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2nd level Bash/PowerShell Support Engineer with German

3 miesięcy temu


Wroclaw, Polska Eviden Poland R&D Pełny etat

technologies-expected :
SQL
PowerShell
Bash

responsibilities :
Incident Management: issues related to monitoring, logging, user management, and program errors. Handle tasks in Request Fulfillment, Problem Management, and Change Management
Application Maintenance: Perform preventive maintenance, manage software changes, and oversee software release processes
User Support: Provide assistance and support to authorized users
Collaboration: Work closely with application managers and other support teams to ensure seamless operations
Willingness to work within a service window from 6:00 to 18:00 CET
Flexibility to take on on-call duties and occasional weekend shifts for release management, testing support, or other urgent needs.

requirements-expected :
Minimum of 3 years in application maintenance and 2nd level technical support
German and English: Minimum B2/C1 level (required)
Proven hands-on experience in: SQL and Scripting languages, PL-SQL
Proficiency in CLI Environment (PowerShell and/or BASH)
IT System Architecture general understanding
Familiarity with ITIL frameworks, with experience providing 2nd level support
Experience with ticketing systems
Analytical mindset
Strong motivation and ability to work effectively under pressure

offered :
Wellbeing programs & work-life balance - integration and passion sharing events
Private medical and dental care
Benefits platform – shopping, cinema, sport etc.
Co-funding of sport activities, e.g. Multisport & OK system cards, b-active program
Courses and certifications e.g. Google Cloud, AWS, ITIL
Conferences and Expert Communities
Gift packages for special occasions: Easter, Christmas, Children’s Day
Appreciation for seniority: additional days off, Atos Jubilee gifts
Remote working or commuting allowance
Charity and eco initiatives
Flexible working hours
Your benefits could vary depending on employment contract type

benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
retirement pension plan
preferential loans
no dress code
coffee / tea
leisure zone
christmas gifts
employee referral program
charity initiatives
global IT projects
new technologies