Remote Customer Support with German

4 tygodni temu

Szczecin, Polska Concentrix CVG International Sp. z o.o. Pełny etat

about-project :
Leading Provider of Smart Home Security Solutions (Arlo/Verisure)
Calling all German-speaking superheroes in Poland We're on the hunt for a passionate Customer Support Specialist to join our remote dream team. If you're fluent in German, thrive on delivering mind-blowing customer experiences, and want to be part of something truly special, this is your moment to shine

responsibilities :
Be the voice of our leading smart home security solutions in German, handling incoming calls and inquiries with style and grace.
Build genuine connections with customers, registering their requests and leaving them smiling from ear to ear.
Unleash your problem-solving powers to diagnose and resolve customer issues faster than a speeding bullet.
Keep our systems in tip-top shape by entering data with precision and lightning speed.
Spread happiness and delight with every interaction, ensuring our customers feel like the VIPs they are

requirements-expected :
Fluent in German (C1) and English (B1+) - speaking and writing - if you can speak both languages in your sleep, you're our hero
A natural-born communicator with a heart of gold and a knack for making people's day.
Obsessed with delivering top-notch service and creating unforgettable customer experiences.
Positivity is your middle name, and you bring an infectious energy to everything you do.
Must be located in Poland and eligible to work in the country.

offered :
Full-time employment contract with competitive compensation – because you deserve the best
Dive into our comprehensive paid training program and emerge as a customer support legend
Enjoy a rich social package that includes MyBenefit cafeteria, private medical care, and life insurance – because we care about you
Embrace the freedom of remote work with no dress code – pajamas, anyone?
Spread the love and earn extra rewards through our epic employee referral program – because great talent deserves to be rewarded
Work remotely from Poland or visit our brand-new office in the heart of Szczecin

benefits :
sharing the costs of sports activities
private medical care
life insurance
remote work opportunities
no dress code
employee referral program

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