Data Analyst with German

6 dni temu

Warsaw, Polska Team Connect Sp. z o.o. Pełny etat

technologies-expected :
SQL
Microsoft Office
Microsoft Excel

about-project :
The Data Analyst will work within the Business Process Support Team, to monitor the Digital E-Commerce and MPOS platforms to identify, capture and action potential losses to the business due to fraud as well as assisting in growing its capability and capacity by introduction of new ways of working, expertise, coaching, and implementation of effective monitoring tools.
The Data Analyst should be providing a single point of contact for queries regarding Loss Prevention, allowing staff in different teams to quickly separate legitimate queries from fraudulent ones, and to use process inovation in order to help minmise losses being incurred

responsibilities :
Perform day-to-day monitoring or transactions within the Digital platform Ecommerce platforms, EPOS and Supply Chain solutions to identify potential fraud cases
Review and release/cancel orders in Hybris daily (by 5pm)
Manage Greylist/Blacklist to prevent fraudulent orders
Set up and revise fraud rules in Hybris
Manage Trade-In process according to terms and conditions
Handle clawbacks and Knox Guard actions
Manage Trade-In reports
Respond to trade-in queries via Zendesk
Keep customer service team updated
Working alongside key business stakeholders to understand business requirements and propose business process improvements, in order to achieve delivery of enhancements to meet those needs
Manage / execute User Acceptance Testing (UAT) for new functionality developed in response to Loss Prevention requirements
Devleop strategies to log, debug, prioritise and deliver solutions related to business needs
Implement early warning systems to identify new types of suspect behaviour and adapt business processes to allow them to be actioned at the easliest possible stage
Procative monitoring of order flows, including out of hours, to ensure that potential risks are addressed in a timely mannor
Devleop clear communication channels with stakeholders to ensure that they are kept informed, and that all routes of entry are closed to customers identified as acting in a fraudulent manner

requirements-expected :
Understanding of behavioural or pattern analysis, Loss Prevention in a retail, manufacturing or finanical context
Working knowledge of SQL
Knowledge of the MS Office suite (Work, Excel, PowerPoint, Outlook)
Very strong relationship building and influencing skills
Excellent written and verbal communication skills
Experience in requirement gathering and proposal write-ups
Analytical thinking with the ability to pick up new ideas and subject matter quickly
Fluent German (min C1) and English (min B2) skills – written and spoken
1+ years or equivalent of Data Analytics or Loss Prevention experience

offered :
Long-term cooperation
Benefit package - Multisport, private medical care, life insurance
Training budget
Assistance with accounting issues in setting up and running a business.
Free English lessons
Individual support from a dedicated company mentor

benefits :
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
integration events

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