Customer Service Specialist with Italian

4 tygodni temu

Szczecin, Polska Beliani Pełny etat

Your responsibilities
Telephone and e-mail service for Italian-speaking individual clients
Presenting Beliani products to our clients
Chat service
Planning shipments
Taking care of the timely execution of orders
Customer service inbound pre and post-sale via phone, e-mail and chat
Processing orders
Reporting to the Country Team Leader
Taking care of the timely execution of orders

Our requirements
You are native / fluent in Italian (min. C1)
You have a communicative level of English (min. B1)
You have great written and communications skills
You have good cultural knowledge of a given market
You are a fast learner
You have a good typing speed (min. 45 wpm)
You have good Microsoft Office and Google Cloud suite knowledge
You are able to work in a team as well as individually
You are located in Szczecin (Poland) or would like to relocate
You are able to work under pressure and multitask

What we offer:
Work in an international environment in a fast-growing company
Work in a pleasant atmosphere within a great team
Career and self-development opportunities
Intensive training in all aspects which you lack experience in
Office in the city center
Attractive salary
Full time employment contract
Flexible working time
Private healthcare package, also for family members
Multisport card
Discount on furniture purchases
Sharing the costs of foreign language classes
Sharing the costs of professional training & courses
Pizza day
Company party 1 x / year
Team and company integrations after hours
Non-corporate company structure
Relocation package for people ready to move to Szczecin
26 days off regardless of seniority

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