Wholesale KYC Operations Middle Office Associate

6 dni temu


Warszawa, Polska myGwork Pełny etat

This job is with JPMorganChase, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Are you an ambitious and flexible individual with the working knowledge of KYC standards?

As a KYC Middle Office Associate, you will act as a single point of contact and subject matter expert (SME) for onboarding new customers, incremental business requests and renewals of our existing customer KYC records. You will be aligned to a designated Front Office team (e.g. Sales, RMP, Deal Team or Transition Management) and facilitate across all teams on KYC execution (both new business and renewals + remediation activities). Working with our business partners you will manage expectations on turnaround timeframes and provide appropriate updates on the progress of the onboarding. You must be able to demonstrate; excellence, diversity, quality, respect and inclusivity and be able to self-motivate as well as work collaboratively within the wider team.

Job responsibilities

Manages the KYC book of work New Business/Renewals for designated Front Office sub-LOB to prioritise active requests, provides status updates of key onboardings managing the end to end process

Builds and develops strong partnerships, identifies challenges and eliminates roadblocks with all internal partners

Work with the Front Office teams, directing clients as required, to obtain all necessary supporting evidence to fulfil KYC due diligence

Ensures all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements

Coordinates case prioritization, capacity planning, and assignment with our Global Maker teams and QC

Stays up to date of any changes to processes and procedures, regulatory change and ensure impacts are communicated to our business partners

Manages personal workload and priorities ensuring timely escalation of key risks/issues to management

Identifies and executes process improvements, provides guidance and support on key process and technology initiatives to the business

Works as a role model to peers and drive training and sharing of good practices

Might lead peers engaged on the same portfolio

Required qualifications, capabilities, and skills

Strong written and oral communication skills with experience of conflict resolution

Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers

Client focused whist maintaining a strong controls mind-set

Proactive and flexible approach to personal workload and wider team targets

Effective at managing time appropriately and organising workload for maximum productivity

Working knowledge of KYC/Compliance/AML standards

Sound understanding of the Financial Industry

Knowledge of multiple client types (i.e. Corporates, Non-Banking Financial Institutions, Banks, Foreign Correspondent Banks, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies)



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