IT Hardware Asset Expert @ Falck Digital Technology Poland

3 dni temu

Warsaw, Polska Falck Digital Technology Poland Pełny etat

The IT Asset Analyst is responsible for maintaining the life cycle for IT assets operations such as hardware device lifecycle management, renewals, data compliance, non-standard request processing. Continuous development within the IT service tool is required and the role will be responsible for driving operational activities in coordination with functional lead and different stakeholders across IT division and business.
The role will also be responsible for daily operational level within area. Aligning with the major IT hardware vendors and ensuring a proper governance is in place will go hand-in-hand with daily IT hardware procurements for requesters. Routine tasks can be expected. The role will provide feedback on possible improvements.
Some level of routine tasks can be expected, but a key responsibility for this role is to seek possibilities for automation or task delegation within the hardware asset management discipline. The role will be part of strategical and tactical alignment on the continuous development of the area.
Finally, the role will support software Management area to cover for operational tasks during vacation and other out-of-office situations, but also in creation a cross-functional team.

A good all-round understanding of IT is required, and knowledge of the ITIL processes with basic data analysis skillset is a strong foundation for providing the services.

Experience 2 years+ experience on a similar position
Experience with hardware asset management (HAM) and configuration management (CMDB) processes (computers, printers, conference rooms set up, hardware disposal and inventory, end-users support, hardware replacements)
Experience with daily operational IT procurement processes and working with external IT asset vendors
Experience working in large/enterprise sized companies
Experience in vendor management (negotiations, nice to have: budgeting)

Nice to have: Experience in 2nd & 3rd line support in hardware
Knowledge of the configuration perspective in asset management

Skills MS Excel
Strong communication skillset
ITIL v3/v4
ITAM tool
ServiceNow or similar ITSM tool
Fluent English, written and oral
The IT Asset Analyst is responsible for maintaining the life cycle for IT assets operations such as hardware device lifecycle management, renewals, data compliance, non-standard request processing. Continuous development within the IT service tool is required and the role will be responsible for driving operational activities in coordination with functional lead and different stakeholders across IT division and business.
The role will also be responsible for daily operational level within area. Aligning with the major IT hardware vendors and ensuring a proper governance is in place will go hand-in-hand with daily IT hardware procurements for requesters. Routine tasks can be expected. The role will provide feedback on possible improvements.
Some level of routine tasks can be expected, but a key responsibility for this role is to seek possibilities for automation or task delegation within the hardware asset management discipline. The role will be part of strategical and tactical alignment on the continuous development of the area.
Finally, the role will support software Management area to cover for operational tasks during vacation and other out-of-office situations, but also in creation a cross-functional team.

A good all-round understanding of IT is required, and knowledge of the ITIL processes with basic data analysis skillset is a strong foundation for providing the services.
,[Maintaining the IT Hardware Asset life cycle in IT Service Management tool ServiceNow , Maintaining IT Hardware Procurement processes in alignment with external vendors such as Dell, MarkIt, Jabra, SIMS etc, Daily operational procurement of centralized IT hardware orders for requesters, Support software Asset Management area] Requirements: MS Excel, ServiceNow, Flexera Tools: . Additionally: Sport subscription, Training budget, Private healthcare, Flat structure, International projects, Free coffee, Bike parking, Playroom, Mobile phone, Free parking, Modern office, No dress code, Shower, Free snacks, In-house trainings, Startup atmosphere.

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